● Implemented an enterprise ready ticketing system for multiple client sites in a high demand environment● Maintain and monitor the policies in place to ensure successful, functional, and scalable model are achievable as the company grows ● Developed and implemented procedures for daily interdepartmental process flow seamless communication across teams● Coordinate with the client the Installation, configuration, and maintenance of company hardware, together with the peripheral… Show more ● Implemented an enterprise ready ticketing system for multiple client sites in a high demand environment● Maintain and monitor the policies in place to ensure successful, functional, and scalable model are achievable as the company grows ● Developed and implemented procedures for daily interdepartmental process flow seamless communication across teams● Coordinate with the client the Installation, configuration, and maintenance of company hardware, together with the peripheral appendages and software across multiple accounts● Manage a team of 42 Support, Systems, and Networking Engineers responsible for building, deployment, recovery and new technology installs for the entire asset lifecycle of 3000+ PCs and laptops across 30 campuses and Remote Sites throughout the U.S.● Maintain professional relationships with client stakeholders, ensuring client satisfaction is met Show less

Sysadmin position. Helped build company from the ground up : infrastructure, core networking, DNS / DHCP servers, hypervisors, vcenter, NIS, active directory. Day to day is responsive in nature : network monitoring and configuration, host monitoring, active directory administration, server configuration / installation, site reliability. Sole source of IT support for 60 + employees, enabling VPN access, remote MacBook management ( JAMF ) , on call 24/7 troubleshooting any issues from failed… Show more Sysadmin position. Helped build company from the ground up : infrastructure, core networking, DNS / DHCP servers, hypervisors, vcenter, NIS, active directory. Day to day is responsive in nature : network monitoring and configuration, host monitoring, active directory administration, server configuration / installation, site reliability. Sole source of IT support for 60 + employees, enabling VPN access, remote MacBook management ( JAMF ) , on call 24/7 troubleshooting any issues from failed login attempts to network connectivity and installation issues. Sole manager of roughly 400 servers across 4 different data centers, system monitoring and administration. ( Zabbix ) Show less

Contracted employee working as an independent field tech. Weekly travel to different locations throughout United States, performing hardware and software installation, while adding remote hosts to the domain and ensuring connectivity.

AFGHANISTAN, Contracted employee working as team’s munitions identification and inventory control expert; maintained spreadsheet of all inventory and supply issue. Database and records management of inventory. Responsible for $10M in assets of ammunition throughout various locations.

Promoted to Sergeant in under 2 years. Worked as platoon sergeant of over 100 Marines: supervising, leading, training and conducting performance evaluations. Supervised the safe keeping and compliance of 40 million dollars in assets. Coordinated all inbound and outbound processing of munitions at the largest Marine Corps munition supply point in the world.