Joseph Gray
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Joseph Gray Email & Phone Number

Helpdesk Team Leader at Planet IT 🌍 at Planet IT🌍
Location: Greater Oxford Area, United Kingdom, United Kingdom 6 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Helpdesk Team Leader at Planet IT 🌍
Location
Greater Oxford Area, United Kingdom, United Kingdom
Company size

Who is Joseph Gray? Overview

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Quick answer

Joseph Gray is listed as Helpdesk Team Leader at Planet IT 🌍 at Planet IT🌍, a company with 64 employees, based in Greater Oxford Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Joseph Gray.

Joseph Gray previously worked as Helpdesk Team Leader at Planet It🌍 and 2nd Line Support Technician at Planet It 🌍. Joseph Gray holds Level 3 Extended Diploma In It., Information Technology, Distinction from City Of Oxford College.

Company email context

Email format at Planet IT🌍

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Planet IT🌍

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Profile bio

About Joseph Gray

Joseph Gray is a Helpdesk Team Leader at Planet IT 🌍 at Planet IT🌍. Colleagues describe him as "I worked along side Joe as a helpdesk engineer for roughly a year and in that time I can truly say he is one of the best people I have ever worked with. His level of dedication and hard work to his job is not only breath taking it is inspirational. Joseph is highly adaptable to any situation and will always do his best to help you where he can. He is encouraging and supportive as a colleague with the addition of all the qualities to be a great leader. He has helped me personally in numerous situations which I probably would have struggled to get through if it wasn't for him, he was a great colleague but an even better person."

Current workplace

Joseph Gray's current company

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Planet IT🌍
Planet It🌍
Helpdesk Team Leader at Planet IT 🌍
abingdon, oxfordshire, united kingdom
Website
Employees
64
AeroLeads page
6 roles

Joseph Gray work experience

A career timeline built from the work history available for this profile.

Helpdesk Team Leader

Current

Milton Park, Abingdon

As well as previous requirements undertaken at Planet IT. I currently act as the Team Leader for a portion of the helpdesk. Responsibilities of this include:- Providing escalation assistance, as well as being the main port of call to the team.- Managing the incoming queue of jobs to both take, and distribute,- Improving internal processes.- Liaising with.

Mar 2022 - Present

2Nd Line Support Technician

Milton Park, Abingdon

In additional to previous responsibilities, I undertake more challenging cases, escalations as the team requires them and smaller project work to improve existing company infrastructure and policies.

Feb 2021 - May 2022

Support Technician

Abingdon, Oxfordshire, United Kingdom

Providing 1st and 2nd line support for a wide range of remote clients, as well as providing on site support for issues that require in person assistance, working to pre-set SLA's.

May 2018 - Feb 2021

It Support Engineer

Riverbank It Management ☁
Mar 2017 - May 2018

It Support Engineer Apprentice

Riverbank It Management ☁

Milton Park, Oxfordshire, United Kingdom.

Feb 2016 - Mar 2017

General Assistant

Didcot, Oxfordshire, United Kingdom.

While working at the Didcot branch of Sainsbury's I worked part of a tenacious team to deliver good service. My job role as part of the team was to ensure that all stock was fully replenished to ensure customer satisfaction was achieved. Other roles in the store included working to a precise timescale as well as regularly supporting other departments in.

Aug 2015 - Mar 2016
Team & coworkers

Colleagues at Planet IT🌍

Other employees you can reach at planet-it.net. View company contacts for 64 employees →

2 education records

Joseph Gray education

Level 3 Extended Diploma In It., Information Technology, Distinction

City Of Oxford College

Level 3 Advanced Apprenticeships For It, Software, Web & Telecoms Proffesionals, It, Distinction

FAQ

Frequently asked questions about Joseph Gray

Quick answers generated from the profile data available on this page.

What company does Joseph Gray work for?

Joseph Gray works for Planet IT🌍.

What is Joseph Gray's role at Planet IT🌍?

Joseph Gray is listed as Helpdesk Team Leader at Planet IT 🌍 at Planet IT🌍.

Where is Joseph Gray based?

Joseph Gray is based in Greater Oxford Area, United Kingdom, United Kingdom while working with Planet IT🌍.

What companies has Joseph Gray worked for?

Joseph Gray has worked for Planet It🌍, Planet It 🌍, Riverbank It Management ☁, and Sainsbury'S.

Who are Joseph Gray's colleagues at Planet IT🌍?

Joseph Gray's colleagues at Planet IT🌍 include Hossam Badry, Justin Towle, Sucron Rizal, Jeff Tarbitten, and Karen Mccarthy-Woods.

How can I contact Joseph Gray?

You can use AeroLeads to view verified contact signals for Joseph Gray at Planet IT🌍, including work email, phone, and LinkedIn data when available.

What schools did Joseph Gray attend?

Joseph Gray holds Level 3 Extended Diploma In It., Information Technology, Distinction from City Of Oxford College.

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