Joseph Heinen Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

- Collaborate with cross-functional teams to ensure effective communication and information sharing, facilitating project coordination and progress tracking.- Assist in monitoring project timelines, milestones, and deliverables, proactively identifying potential delays or issues and informing the Project Manager.- Instrumental in providing research to support project decision-making and problem-solving processes.- Support seamless office moves and relocations across multiple organizations within the company by leveraging expertise in Excel, Archibus, and email communication. Utilized Archibus to optimize space utilization, update occupancy data, and ensure accurate records.- Provide general administrative support, including data entry, document scanning, and filing, ensuring efficient and accurate record-keeping.- Generate accurate headcount reports of associates, tracking their presence and attendance in the office environment, ensuring up-to-date records for effective workforce management.

- Provided comprehensive administrative support to executives and staff, effectively managing calendars, scheduling meetings, and coordinating travel arrangements.- Prepared correspondence, reports, and presentations, ensuring accuracy and adherence to company standards.- Coordinated and facilitated internal and external communications, including answering phone calls, responding to emails, and managing incoming and outgoing correspondence.- Managed confidential and sensitive information with the utmost discretion, maintaining a high level of professionalism and confidentiality.

- Set goals for growing the user base and implemented marketing strategies for the success of the business.- Demonstrated adaptability and strength in working under pressure during troubleshooting of live fitness classes.- Established process improvement strategies which drove positive changes and a 100% IT incident remedy rate.

- Greeted customers, actively responded to questions, improved customer engagement with merchandise and provided outstanding customer service, leading the team in sales for multiple months.- Demonstrated excellent reliability as a store key holder, as well as leadership through the training of multiple employees and the reviewing of the work of coworkers, giving both oral and written feedback for the betterment of the establishment.- Operated cash registers, managed financial transactions, balanced drawers.- Managed inventory and demonstrated unparalleled product knowledge by increasing customer engagement with the brand through rearranging, building, and organizing sections of the store.

Overland Park, Kansas, United States

- Assisted in the planning, executing, monitoring, controlling and closing out of multiple construction projects.- Oversaw the maintaining of positive client interaction, providing great personalized service to ensure that the client's wishes were fulfilled.- Earned a good attendance record building a reputation for being on time and ready to work.- Contributed design insight and conducted research on construction sites.

- Prioritized and resolved concerns such as pricing problems, damaged products and special-order requests. - Identified defective, lost or missing merchandise and promptly reported issues to the supervisor. - Counted and stocked merchandise as specified by inventory control log as well as accurately recorded inventory to support completion of order requests. - Located items for customers and helped complete purchases by processing payments as a cashier.

Associate Of Science - As, General Sciences

Activities and Societies: Phi Theta Kappa Honor Society, Honor Roll

Associate'S Of Applied Science, Business Administration

Activities and Societies: Phi Theta Kappa Honor Society, Honor Roll

High School Diploma, 4.3

Activities and Societies: Wolf Pack Crew // National Art Honors Society // Basketball Manager // Diversity Club