Managed and put together projects for over 1000 people for outdoor activity while maintaining safe healthy regulations.• Monitored and supervised recreation center activities, including ball sports, games, field trips, basic leisure classes and patiently taught rules of team and individual games and activities.• Planned, organized and delivered therapeutic recreational services to residents. encouraging participation in activities.• Organized and supervised play and recreational activities for children and adults at parks and playgrounds and kept recreational areas clean, safe, and inviting.• Monitored group safety and quickly intervened to end unsafe behaviors. Integrated social aspects into activities by encouraging partnerships and team-based participation.

Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.• Managed administrative processes and prepared key reports and documentation.• Set up appointments with customers and oversaw main department calendar.• Delivered key projects on-time and on-budget by effectively managing resources and staff.• Documented information created reports and generated tracking files. Managed daily functions by leveragingleadership abilities and industry knowledge.

y 2018 – July 2018• Informed customers about billing procedures, processed payments and provided payment option setup assistance.• Assessed customer needs and upsold products and services to maximize sales.• Set up and activated customer accounts.• Built client rapport while accurately processing repair documentation and troubleshooting technical discrepanciesthrough completion.• Built and maintained company relationships with companies and contractors to boost sales.• Seamlessly worked alongside colleagues Offered suggestions to enhance product's design, which would improveuser experience.

Managed full-cycle human resource operational activities to maximize HR employee performance.• Created and implemented exit and interview program process. Supported top talent identification processes byinterviewing candidates and executing onboarding, orientation and benefits processes.• Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employmentdiscrepancies.• Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements,gauge successes of implemented programs and update or align new company objectives. Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.