Joseph Lai Email & Phone Number

Toronto, On, Ca

Collaborate with Procurement stakeholders to solve business problems with a data driven approachMaintain and modify Python machine learning code to use NLP processing to mine unstructured text to efficiently manage chatbot knowledgebaseUse SAS EG to build new projects, connect to multiple data sources and work with large data setsProgram complex SQL queries for data acquisition and cleansing from Procurement data warehouse; Implement rigorous QA process to ensure results… Show more Collaborate with Procurement stakeholders to solve business problems with a data driven approachMaintain and modify Python machine learning code to use NLP processing to mine unstructured text to efficiently manage chatbot knowledgebaseUse SAS EG to build new projects, connect to multiple data sources and work with large data setsProgram complex SQL queries for data acquisition and cleansing from Procurement data warehouse; Implement rigorous QA process to ensure results are accurate and completeDesign Interactive Tableau dashboards for stakeholders to visualize their data; delivering an impactful and persuasive story Show less

Richmond Hill, Ontario

Designed schedules via Microsoft Excel and utilized white boards to track projects.Organized daily Scrums with 4 department head members and produced Gantt charts to track progress and outline production priorities and concerns. Adapted strategies for maximizing Month End Reports.Formed good relationships with vendors, minimizing the cost of outsourced products such as ball-bearings and services such as coating metal. Implemented an open Purchase Order (PO) system which allowed… Show more Designed schedules via Microsoft Excel and utilized white boards to track projects.Organized daily Scrums with 4 department head members and produced Gantt charts to track progress and outline production priorities and concerns. Adapted strategies for maximizing Month End Reports.Formed good relationships with vendors, minimizing the cost of outsourced products such as ball-bearings and services such as coating metal. Implemented an open Purchase Order (PO) system which allowed for a cost reduction of 10% on bearings and cut shipping time by 20%.Worked with a customized Content Management System (CMS) and updated the ball-bearing and Purchase Order (PO) information in the database. Show less

Markham, Ontario

Proactively communicated with clients regarding job status, fostering good rapport to maintain strong business relations. Always resolved concerns in a manner that left all parties satisfied.Implemented adaptive strategies to improve team synergy to maximize production and raise morale. Successfully completed projects efficiently under tight deadlines. Efficiently at handling sensitive information in high-pressure environments; Accurately processed mass data entry of up to… Show more Proactively communicated with clients regarding job status, fostering good rapport to maintain strong business relations. Always resolved concerns in a manner that left all parties satisfied.Implemented adaptive strategies to improve team synergy to maximize production and raise morale. Successfully completed projects efficiently under tight deadlines. Efficiently at handling sensitive information in high-pressure environments; Accurately processed mass data entry of up to 200+ records per hour into Comma-Separated Values (CSV) for database use.Utilized knowledge of substrates and wide-format printing technology to afford clients with a variety of competitive choices at various price points. Worked with both rigid and rolled substrates including: vinyls, textiles, canvas, flexible plastics, board, glass, and metal. Experienced with shipping and successfully negotiated with major couriers to provide favorable rates. Worked with drafting NAFTA statements for outbound shipments to the USA. Show less

Markham, Ontario

Inspected merchandise to uphold quality assurance standards and packed 50% more packages in a part-time shift than full-time staff.Worked with wide-format printing technology including Dye-sublimination, Latex and Ultra-Violet (UV). Created an inventory spreadsheet to assist management in keeping track of items that need restocking. Achieved recognition for output, attitude, and efficiency and promoted to Production Coordinator in May 2011

Software Development And Testing

15 week intensive in-class training on the Software Development Life Cycle (SDLC); gain applied knowledge of object-oriented programming.

Bachelor Of Arts (B.A.), Economics

Activities and Societies: Economics'​ Student Association (Vanier College), Japanese International Students Association, York University.