Collaborated with Salesforce developers within 3-week agile sprints. Key contributor to delivering innovative applications and refined processes for an 80-member team, utilizing Jira user stories for requirement gathering. Lead user acceptance testing for seamless integration. Post-deployment, focus on meticulous monitoring, active feedback-seeking, and fostering a culture of continuous enhancement. Dedication to refining processes significantly contributes to cross-functional team success, driving efficiency.

Pivotal contributor to the O&M division, facilitated comprehensive support using Power BI, Power Automate, and Power Apps. Collaborated with team leads to develop integrated tools seamlessly enhancing operations within the Microsoft Office Suite and Salesforce. Successfully advocated for and drove tool adoption, playing a key role in the company's progress. Engineered automated processes to significantly reduce input time, generate insightful reports, and streamline revenue billing, showcasing commitment to efficient and impactful technology integration.

Created and administered a purchase and subcontract requisitioning system overseeing goods and services. Developed Google Apps Scripts automating requisitioning, approvals, document backups, and asset breakdowns. Led onboarding for 100 individuals across multiple departments and played a key role in establishing a new department. Designed and implemented a facility check-in and check-out tool, ensuring the safety of field staff on-site.