Joseph Little Email and Phone Number
Joseph Little work email
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Joseph Little personal email
•Over 15 years of client support in OS, hardware and software.•Extensive support of remote clients and mobile devices using virtual eyes / ears technology.•Experience working with sensitive data related to HIPAA, SOX, and FDIC regulatory requirements.•Use of trouble ticket systems to receive, review, correct or escalate technical problems.•Ability to ease and calm end users for win / win problem resolution.•Familiar with multiple Windows OS, 3.1 through Windows 10.•Experience documenting repeatable end user processes.
Baptist Memorial Health Care
View- Website:
- baptistonline.org
- Employees:
- 4408
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Business System AnalystBaptist Memorial Health Care Feb 2017 - PresentMemphis, TnSupporting Infor Lawson, Global HR, Talent Management, Performance Management, also supporting iCIMS Talent Management.
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Coach/Analyst IiBaptist Memorial Hospital Feb 2013 - PresentTeam leader for Baptist Memorial Healthcare Corporations customer service centers front line support team. We triage all calls from 17 hospital campuses and growing, over 200 clinics, and thousands of patients. We are a unique team of very talented individuals who average 40-60 trouble calls daily. Our skill set's range from clinical software support of Epic's all encompassing EMR system, to all technical and information systems through out the organization. As a team leader and mentor for my… Show more Team leader for Baptist Memorial Healthcare Corporations customer service centers front line support team. We triage all calls from 17 hospital campuses and growing, over 200 clinics, and thousands of patients. We are a unique team of very talented individuals who average 40-60 trouble calls daily. Our skill set's range from clinical software support of Epic's all encompassing EMR system, to all technical and information systems through out the organization. As a team leader and mentor for my team my focus is on quality assurance and first call resolution. I also aide management in maintaining agent goals through positive mentoring and training. Baptist is a wonderful place to work with exceptional leadership. We are constantly making process improvements using Toyota's Kata method of lean management. Show less
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Service EngineerGantsystems, Sep 2010 - Dec 2012Memphis, TnProvide support services both remotely and onsite for small and enterprise clients. Designed and executed Windows XP to 7 migration for multiple organizations. Worked with sensitive data related to HIPAA, SOX, and FDIC regulatory requirements.Documented repeatable end user processes. Use trouble ticket system to recieve, review, correct and escalate technicla problems.
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Operations MangerComp Enterprises 2007 - Apr 2010Managed IT resources, built websitesAccount support for Comp Logistics, a subsidiaryPerformed marketing and support for new and existing clients
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Office ManagerHutzel Construction Company, Inc. Jun 2007 - Dec 2009Built website, managed small office network, new business research and development, marketing.
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Designer/SalesKitchen Solutions, Inc. 2005 - 2007Project management, design/sales, technical support of office equipment
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Support/Manufacturing EngineerVector Cantech 2002 - 2004
Joseph Little Skills
Joseph Little Education Details
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University Of PhoenixInformation Technology -
New Horizons Computer Learning CenterMcsa Server 2008
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Southwest Tn Community CollegeInformation Technology
Frequently Asked Questions about Joseph Little
What company does Joseph Little work for?
Joseph Little works for Baptist Memorial Health Care
What is Joseph Little's role at the current company?
Joseph Little's current role is Business System Analyst at Baptist Memorial Health Care.
What is Joseph Little's email address?
Joseph Little's email address is jo****@****hcc.org
What schools did Joseph Little attend?
Joseph Little attended University Of Phoenix, New Horizons Computer Learning Center, Southwest Tn Community College.
What are some of Joseph Little's interests?
Joseph Little has interest in Working Out, Computers, Emerging Technologies Personal, Handbike Riding, Health, Networking, Friends And Family, Children, Education, Environment.
What skills is Joseph Little known for?
Joseph Little has skills like Networking, Technical Support, Hardware, Software Documentation, Management, Testing, Troubleshooting, Operating Systems, Information Technology, Process Improvement, System Administration, Windows Xp.
Who are Joseph Little's colleagues?
Joseph Little's colleagues are Lisa Tanner, Shad Francis, Zelda Ridings, Brian Wood, Sofia Neira, Ben Stansangelo, Tabitha Rogers.
Not the Joseph Little you were looking for?
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Joseph Little
Charlotte, Nc2gmail.com, invaio.com1 +178172XXXXX
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5goarmy.com, gmail.com, gmail.com, us.army, us.army.mil -
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Joseph Little
Charlotte, Nc3cmitsolutions.com, yahoo.com, cpcc.edu6 +198022XXXXX
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