Joseph Little

Joseph Little Email and Phone Number

Business System Analyst at Baptist Memorial Health Care @ Baptist Memorial Health Care
memphis, tennessee, united states
Joseph Little's Location
Memphis, Tennessee, United States, United States
About Joseph Little

•Over 15 years of client support in OS, hardware and software.•Extensive support of remote clients and mobile devices using virtual eyes / ears technology.•Experience working with sensitive data related to HIPAA, SOX, and FDIC regulatory requirements.•Use of trouble ticket systems to receive, review, correct or escalate technical problems.•Ability to ease and calm end users for win / win problem resolution.•Familiar with multiple Windows OS, 3.1 through Windows 10.•Experience documenting repeatable end user processes.

Joseph Little's Current Company Details
Baptist Memorial Health Care

Baptist Memorial Health Care

View
Business System Analyst at Baptist Memorial Health Care
memphis, tennessee, united states
Employees:
4408
Joseph Little Work Experience Details
  • Baptist Memorial Health Care
    Business System Analyst
    Baptist Memorial Health Care Feb 2017 - Present
    Memphis, Tn
    Supporting Infor Lawson, Global HR, Talent Management, Performance Management, also supporting iCIMS Talent Management.
  • Baptist Memorial Hospital
    Coach/Analyst Ii
    Baptist Memorial Hospital Feb 2013 - Present
    Team leader for Baptist Memorial Healthcare Corporations customer service centers front line support team. We triage all calls from 17 hospital campuses and growing, over 200 clinics, and thousands of patients. We are a unique team of very talented individuals who average 40-60 trouble calls daily. Our skill set's range from clinical software support of Epic's all encompassing EMR system, to all technical and information systems through out the organization. As a team leader and mentor for my… Show more Team leader for Baptist Memorial Healthcare Corporations customer service centers front line support team. We triage all calls from 17 hospital campuses and growing, over 200 clinics, and thousands of patients. We are a unique team of very talented individuals who average 40-60 trouble calls daily. Our skill set's range from clinical software support of Epic's all encompassing EMR system, to all technical and information systems through out the organization. As a team leader and mentor for my team my focus is on quality assurance and first call resolution. I also aide management in maintaining agent goals through positive mentoring and training. Baptist is a wonderful place to work with exceptional leadership. We are constantly making process improvements using Toyota's Kata method of lean management. Show less
  • Gantsystems,
    Service Engineer
    Gantsystems, Sep 2010 - Dec 2012
    Memphis, Tn
    Provide support services both remotely and onsite for small and enterprise clients. Designed and executed Windows XP to 7 migration for multiple organizations. Worked with sensitive data related to HIPAA, SOX, and FDIC regulatory requirements.Documented repeatable end user processes. Use trouble ticket system to recieve, review, correct and escalate technicla problems.
  • Comp Enterprises
    Operations Manger
    Comp Enterprises 2007 - Apr 2010
    Managed IT resources, built websitesAccount support for Comp Logistics, a subsidiaryPerformed marketing and support for new and existing clients
  • Hutzel Construction Company, Inc.
    Office Manager
    Hutzel Construction Company, Inc. Jun 2007 - Dec 2009
    Built website, managed small office network, new business research and development, marketing.
  • Kitchen Solutions, Inc.
    Designer/Sales
    Kitchen Solutions, Inc. 2005 - 2007
    Project management, design/sales, technical support of office equipment
  • Vector Cantech
    Support/Manufacturing Engineer
    Vector Cantech 2002 - 2004

Joseph Little Skills

Networking Technical Support Hardware Software Documentation Management Testing Troubleshooting Operating Systems Information Technology Process Improvement System Administration Windows Xp Windows 7 Requirements Analysis Security Sales Software Engineering Windows Itil Disaster Recovery Integration Enterprise Software Microsoft Sql Server Systems Engineering Team Leadership Embedded Systems Software Development Logistics Program Management Marketing C Sharepoint Vendor Management System Deployment Embedded Software Telecommunications Mobile Devices Managed Services

Joseph Little Education Details

  • University Of Phoenix
    University Of Phoenix
    Information Technology
  • New Horizons Computer Learning Center
    New Horizons Computer Learning Center
    Mcsa Server 2008
  • Southwest Tn Community College
    Southwest Tn Community College
    Information Technology

Frequently Asked Questions about Joseph Little

What company does Joseph Little work for?

Joseph Little works for Baptist Memorial Health Care

What is Joseph Little's role at the current company?

Joseph Little's current role is Business System Analyst at Baptist Memorial Health Care.

What is Joseph Little's email address?

Joseph Little's email address is jo****@****hcc.org

What schools did Joseph Little attend?

Joseph Little attended University Of Phoenix, New Horizons Computer Learning Center, Southwest Tn Community College.

What are some of Joseph Little's interests?

Joseph Little has interest in Working Out, Computers, Emerging Technologies Personal, Handbike Riding, Health, Networking, Friends And Family, Children, Education, Environment.

What skills is Joseph Little known for?

Joseph Little has skills like Networking, Technical Support, Hardware, Software Documentation, Management, Testing, Troubleshooting, Operating Systems, Information Technology, Process Improvement, System Administration, Windows Xp.

Who are Joseph Little's colleagues?

Joseph Little's colleagues are Lisa Tanner, Shad Francis, Zelda Ridings, Brian Wood, Sofia Neira, Ben Stansangelo, Tabitha Rogers.

Not the Joseph Little you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.