Joseph Lyimo Email & Phone Number

Tanzania

Act as Senior Account Manager with limited or above projects• Operating as the lead point of contact for any and all matters specific to Operator Account given• Building and maintaining strong, long-lasting customer relationships• Customer account management, including negotiating contracts and agreements to maximize profit• Tendering Management – Ensure all tender documents are prepared timely and match Customer requirements before submission time.• Trace and Analyze competitor’s Bidding quotationsManage & negotiate SLA contracts with customer to insure better service for the certain contract• Assist with challenging client requests or issue escalations as needed and Engage TAC team who provide remotely Technical support with local interface to make work done in very short time if case is minor• Develop new business with client/Operator and/or identify areas of improvement to meet sales quotas• Collaborate with sales team to identify and grow opportunities within territory• Revenue collection & payment plan

Tanzania

Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.• Assesses market competition by comparing the company's product to competitors' products.• Provides source data for product line communications by defining product marketing communication objectives.• Obtains product market share by working with sales director to develop product sales strategies.• Assesses product market data by calling on customers with field salespeople and evaluating sales call results.• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.• Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.• Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.• Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.• Completes operational requirements by scheduling and assigning employees; following up on work results.• Maintains product management staff by recruiting, selecting, orienting, and training employees.• Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Contributes to team effort by accomplishing related results as needed

Tanzania

Support all Huawei consumer products• Type Approval Manager (TA Manager)• Create, integrate & monitor device software customization, development and testing• Generate and create Device Business sales contracts into iSales, PRM• Prepare after sale service to those devices sold in Tanzania• Analyse, Register and Manage Authorized service centres under Tanzania Rep Office• ASC training and technical solution for Before & after sale service• Tracking Device Faulty rates for those In-Warranty and Buy-out• Maintain & Control spareparts for loan-inwarranty for those ASC• Manage daily technical request to our social network platforms• Perform daily BAU (Business As Usual) and OAM (Operations Administration & Maintenance for L2 operational duties to ensure business continuity in a Managed Services environment.• Act as Operator Account Manager to assure customer satisfaction, customer product presentation to new devices and Sale-IN target• Prepare EOM product list and ensure to track them until EOS Warranty.

Master'S Degree, Business Information Management

Bachelor'S Degree, Computer Science