Joseph Macleod Email and Phone Number

- Managed 32 School Districts with over 75 active registration projects per year.- Maintained 95% Customer Satisfaction (CSAT) Score through Q1 & Q2 2018.- Trained client team(s) on product and provided best practice principals via Remote or Onsite Training.- Designed and built new Registration Projects using HTML, CSS, JavaScript, and .NET based tools to interact with SQL based Databases.- Build Client Relationships as the primary point of contact with clients, suggest… Show more - Managed 32 School Districts with over 75 active registration projects per year.- Maintained 95% Customer Satisfaction (CSAT) Score through Q1 & Q2 2018.- Trained client team(s) on product and provided best practice principals via Remote or Onsite Training.- Designed and built new Registration Projects using HTML, CSS, JavaScript, and .NET based tools to interact with SQL based Databases.- Build Client Relationships as the primary point of contact with clients, suggest improvements and respond to client feedback. Show less

-Responsible for managing multiple implementation project timelines. -Build, test and deploy various styles of forms for multiple School Districts across North America.-Build Client Relationships as the first point of client contact, suggest improvements and respond to feedback from clients in the event that they would like specific changes.-Transfer information from pre-existing school databases into specifically designed PowerSchool Databases.-Ensure Forms are user friendly… Show more -Responsible for managing multiple implementation project timelines. -Build, test and deploy various styles of forms for multiple School Districts across North America.-Build Client Relationships as the first point of client contact, suggest improvements and respond to feedback from clients in the event that they would like specific changes.-Transfer information from pre-existing school databases into specifically designed PowerSchool Databases.-Ensure Forms are user friendly and not susceptible to errors through vigorous QA testing.-Use of HTML & CSS to create a clean and streamlined look that reflects the Current Client's School/District Website. Show less