Joseph O'Connell Email & Phone Number

Pelham, NH, US

United States

www.trinitysolar.com/about-us

Northern New England & Upstate NY

• Promoted to oversee 3-10 direct reports while managing a $1.3M budget with full P&L ownership across Maine, Vermont, New Hampshire, and Upstate NY.
• Led the development of performance metrics and mentored team members into leadership roles, resulting in a 21% increase in team output and fostering long-term growth.
• Spearheaded strategic initiatives that were adopted companywide, improving operational efficiency and reducing costs by 15% annually while driving both short-term and long-term profitability.
• Collaborated with executive leadership on cross-departmental projects, meeting deadlines and budgets while conducting financial analyses to identify new revenue growth opportunities and enhance profitability.
• Streamlined workflows and improved customer interactions, significantly accelerating client satisfaction rates and ensuring accurate financial oversight for transactions, payroll, and invoicing.
• Fostered a results-driven culture of accountability and integrity, refining KPIs to optimize performance, mentoring sales personnel, and deepening client relationships to ensure high levels of service delivery.

Multiple Locations

• Served as Sales Director and managed sales operations across MA, NH, VT, and ME, leading a team of 6 direct reports and overseeing a $1.3M budget with full P&L ownership, driving significant revenue growth and.
• As Regional Sales Manager, led a team of 5 direct reports and managed a $1.1M budget, spearheading strategic sales initiatives that resulted in a 9.2% increase in regional sales and improved customer retention rates.
• As Sales Manager for NH, managed a $650K budget with P&L responsibility, cultivating key client relationships and building strong partnerships with distributors, which significantly enhanced brand loyalty and repeat.
• Partnered with the Marketing department to design and execute innovative marketing campaigns and sales strategies, increasing revenue by 3.4% and optimizing pricing to balance profitability with customer retention.
• Conducted regular strategy sessions with department heads to ensure alignment with financial targets, closely monitoring market conditions and competitive actions to inform sales tactics and pricing strategies.
• Advocated for a culture of accountability within the sales team by providing education, guidance, and conflict mediation, resulting in improved team cohesion, client satisfaction, and continued revenue growth.

Education record

Marine Maintenance/Fitter And Ship Repair Technology/Technician