As of February 12, 2021 I am no longer affiliated with Rish Equipment.

I have moved to Roanoke, Va. to be closer to family.

As Service Manager for Cummins Sales and Service, a Cummins Engine distributor, inaugurated and directed service department, consisting of (12) service trucks, providing constant round the clock service to clientele which included healthcare facilities, detention center maintenance, emergency 24/7 hour service, marine engine reviews and repairs, electrical curtailments as well as small construction projects installing generators. Managing 12 techs for in-shop repairs on a variety of engine applications as well as bumper to bumper services in our shop. Set up branch as an Allison/Voith Transmission maintenance shop to sell and service their transmissions. Responsible for implementing an embedded tech program, putting techs in four different customer fleet locations making it easier for those customers to do business with Cummins. Dealing with dealer issues in our dealer network of 69 dealerships(combined truck, RV, marine, industrial and power generation dealers) in eastern North Carolina. Recruiting, hiring, training, and counseling quality technicians and support staff for a 23 bay shop. Learning Cummins warranty processes, Freightliner, Autocar and Spartan as well. Taught seminars to our dealers who had issues with Cummins EDS program and warranty. Marketing the company to prospective customers in the automotive, RV, industrial, marine and power generation business.

In charge of the stores total operations. Sales, Inventory, Marketing to local repair shops. Took the location that had one delivery truck in six months we were running three delivery trucks.

I was in charge of getting fleet cars ready for sale for 30 locations nationwide. Servicing, reconditioning units prior to going on the sales lot. Certified and licensed auto body estimating, any vehicle that didn't meet Hertz requirements I sent to auction. We had multiple vendors doing a variety of repairs to the vehicles on our lot, from detailing, paint, interior repairs, to glass repairs. We also did service after the sale for 30 days. Any issue a customer had with their Hertz Car Sales vehicle we would perform the repairs on site. We would have between 300-400 vehicles on our lot at any given time.

Responsible for the operations of the service department of a multi line dealership. GMC, Pontiac, Buick, Cadillac, Honda and Isuzu.

Responsible for the operations of the service department.

Responsible for the operations of the service department, parts department, and body shop.