Joseph Rivers work email
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Joseph Rivers personal email
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Dedicated professional who specializes in ensuring providers across the country have a seamless call and online experience with United Healthcare. I have over 10+ years of overall supervisory experience in the call center industry, provider contracts, general claims adjustments, and business process improvement. I have consistently met and exceeded metrics and expectations throughout my career. Within the last few years, I've exceed expectations each time during yearly reviews.
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Operations SupervisorBjc HealthcareSt. Louis, Mo, Us -
Senior Business Process AnalystUnitedhealth Group Feb 2023 - Aug 2024St Louis, Missouri, United StatesCoordinates and prioritizes initiatives managing multiple stakeholders regarding Interactive Voice Recognition software, determines and communicates business prioritization, and utilizes analytical thinking skills to identify business impacts. -
Provider Install SupervisorUnitedhealth Group Feb 2019 - Feb 2023Greater St. LouisManaged team to ensure completion of provider notifications, tax levies, PCP assignments, and provider updates.
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Provider Services SupervisorUnitedhealth Group Jul 2016 - Feb 2019Maryland Heights, Missouri, United StatesCoordinated, supervised, and was accountable for team who took inbound provider calls.
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Ojt CoachUnitedhealth Group Feb 2016 - Jul 2016Maryland Heights, MoCoached and mentored trainees in all aspects of their job including efficiency and service to providers.
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Provider Phone RepresentativeUnitedhealth Group Dec 2009 - Feb 2016Maryland Heights, Missouri, United StatesAnswered inbound calls from providers who needed assistance with patient benefits, eligibility, EOBs, and billing.
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CaptainDave & Buster'S Inc. Jul 2007 - Sep 2011Maryland Heights, MoEnsured guests' initial impressions with Dave & Buster's were positive and welcoming, guided guests through the Midway gaming area, retail, game rentals, and dining experiences. Acted as an initial point of contact in the enforcement of house policies and maintaining the safety of the building.
Joseph Rivers Skills
Joseph Rivers Education Details
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Frequently Asked Questions about Joseph Rivers
What company does Joseph Rivers work for?
Joseph Rivers works for Bjc Healthcare
What is Joseph Rivers's role at the current company?
Joseph Rivers's current role is Operations Supervisor.
What is Joseph Rivers's email address?
Joseph Rivers's email address is jo****@****uhc.com
What is Joseph Rivers's direct phone number?
Joseph Rivers's direct phone number is 131476*****
What schools did Joseph Rivers attend?
Joseph Rivers attended Riverview Gardens Sr. High School.
What skills is Joseph Rivers known for?
Joseph Rivers has skills like Customer Service, Microsoft Office, Team Building, Event Planning, Strategic Planning, Social Networking, Microsoft Excel, Leadership, Microsoft Word, Management, Powerpoint, Training.
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Joseph Rivers
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