Joseph Smith Email & Phone Number

Prairie Village, Ks, Us

Overland Park, Kansas, United States

Overland Park, Kansas, United States

Kansas City, Missouri Area

Created DTEN's global Solution Engineering team. Overhauled the sales cycle and approach to be better aligned with selling into enterprise environments.

Kansas

Evaluated new technologies and potential sales solutions to add into the SKC portfolio. Lead SKC’s sales engineering team.Managed IT and internal technology road map.Leading overall of Security protocols and procedures.Oversaw all teams in charge of proactive management and monitoring solutions.Developed new business strategies and partnerships to help customers become more efficient.Helped customers plan and implement a cloud strategy.Performed CxO customer… Show more Evaluated new technologies and potential sales solutions to add into the SKC portfolio. Lead SKC’s sales engineering team.Managed IT and internal technology road map.Leading overall of Security protocols and procedures.Oversaw all teams in charge of proactive management and monitoring solutions.Developed new business strategies and partnerships to help customers become more efficient.Helped customers plan and implement a cloud strategy.Performed CxO customer presentations to evaluate best options for migrating their business into a next generation solution set. Show less

Shawnee, Ks

Assess companies unified communications suite and engineer solutions to optimize communication and collaboration.Provide analysis around new business lines and products to add to the SKC portfolio. Lead engineering activities delivering the identified solutions.Engineer and implement organizations’ unified communications solutions.Provide critical support on escalated network issues for high valued SKC clients as part of a triage support team.Designed and developed new cloud… Show more Assess companies unified communications suite and engineer solutions to optimize communication and collaboration.Provide analysis around new business lines and products to add to the SKC portfolio. Lead engineering activities delivering the identified solutions.Engineer and implement organizations’ unified communications solutions.Provide critical support on escalated network issues for high valued SKC clients as part of a triage support team.Designed and developed new cloud based videoconferencing solution, SKCTwist.com. Show less

In charge of service delivery and complete technical support of voice and video networks for numerous companies across 13+ countries. Support including Polycom, Tandberg, Cisco, Avaya and Nortel systems. Custom call detail reporting and analysis to detect trends, potential issues, and ways to improve utilization.

Contributed both pre and post sales technical support for video conferencing infrastructure and endpoints. Including, but not limited to Polycom, Tandberg, Cisco, and Vbrick. Completed hundreds of separate installations with superior customer satisfaction. Some projects installation surpassing $850,000 worth of equipment.

Lenexa, Ks

Managed all evening operations for 14 title agencies across the United States.Established and maintained relationships with the lenders, notaries, title agencies, and customers.Assisted customers in understanding their closing documents and ensured they were comfortable with the entire process.Ensured that any discrepancies in the documentation was addressed immediately, and in turn, allowed for loans to be closed on the first visit.