Joseph Sofia Email & Phone Number

San Diego, California, United States

Greater Los Angeles Area

Greater San Diego Area / Orange County

Opened and staffed newly expanded sales office for San Diego Enterprise/Mid-Market sales team. Essential duties were to establish, implement and maintain new sales and revenue targets, as well as, market growth attainment for Level 3’s newly expanded Enterprise/Mid-Market sales office.Responsible for recruiting, hiring, training and day-to-day management of six Direct/RSP sales and account management team members.Developed and implemented strategic business and marketing plans for direct sales. Also, monitored overall market sales and funnel development effectiveness through Siebel. Company delivered leading Data & Internet, Voice over Internet Protocol (VoIP), Network Transport, Web Optimization, VIVEX, Security, Managed, Hosting, and Fixed Wireless Access services on their wholly owned network.

Greater San Diego Area

Responsible for new sales quota via Sales Engineering and Order Entry support functions for XO’s Business Services sales markets in CA, AZ, NV, UT, CO, WA, and OR. West Region support function included 60+ headcount with 13 Sr. Manager direct reports / 27 Sales Engineers / 24 Technical Sales Coordinators / 1 Sales Support Specialist. Support teams focused on Direct and Indirect Partner channel new sales targeting SMB businesses, enterprise, and government entities.Established, implemented and maintained sales support strategies as well as tactical objectives to support overall sales, revenue, and EBITDA goals set for a $300M+ region.Support structure converged to include account sales/retention in the $2k+ customer base as well.

Costa Mesa, Ca

Responsible DepartmentsNetwork Planning: Identified/built/optimized a nationwide Tier-1 OC network to facilitate bandwidth growth and project management of POP installations and moves.Managed weekly network utilization reports identifying traffic patterns for backbone optimization.Provisioning: Manage Customer/Backbone provisioning department inclusive of sales quote process/procurement and circuit delivery within corporate SLA.Managed IP allocation/Hub utilization/re-rate and re-term of existing customer circuits as well.Successfully managed multiple systems integrations from Netifice acquisition.Carrier Relations: Managed and negotiated multilevel carrier MSA contracts/monthly Telcominvoice audits/network and customer cost analysis/quarterly carrier performance reviews.Network Facilities: Responsibilities inclusive of Data Center build-outs (racks/power/environment)UPS power requirements/generator backup for multiple Data Center locations. Corporate multisite PBX facilities/installation/maintenance for VoIP/Data/Local connectivity. Annual budgetary formulation and compliance responsibilities incorporating net revenue and expense targets.

Greater San Diego Area

Managed Sales Engineer activity for new sales closures of voice and data network sales. Improvement of 11th place regional sales branch to number 1 within 6 months.Achieved/exceeded continuous monthly forecast revenue goals for new sales installations.Managed daily/weekly/monthly sales implementation reports for new sales revenue and productivity.

Greater San Diego Area

Sold intelligent systems solutions in network design, systems consulting and expense management.Experience in: Network design, T-1, PBX Systems, Centrex, LD, international call back, 800/wats services, calling/debit card, voice mail, pagers and cellular service. Authorized sales agent for Quintex Cellular representing Airtouch Cellular services.Created and developed a telecommunications product for both consumer and local exchange carrier use.

Tustin, Ca

Supported 35% annual sales growth through departmental planning, forecasting and budgeting. P&L accountability through network efficiency and integrity.Managed and developed a team of Account Managers, Sales Engineers and CSR's responsible for new sales revenue.Achieved 30% improvement in installation intervals and improved customer retention level to 96%..Removed installation backlog within first 60 days through policy and procedural changes to improve efficiency and productivity.

Irvine, Ca

Business Administration

Business Administration