Joseph Mackey Email & Phone Number

Shrewsbury, Ma, Us

Boston, Massachusetts, United States

Results-driven leader in Currency Management with expertise in trade support, process improvements, and client relations. Proven success in resolving global trade issues, managing critical operations, and driving business growth through strategic problem-solving and collaboration to ensure operational continuity. Led the Currency Management Trade Support team, driving efficient resolution of trade issues and serving as a subject matter expert.Spearheaded client-driven projects and process improvements, contributing to accelerated business growth.Managed critical operations, ensuring timely and accurate trade execution through effective collaboration with internal and external stakeholders.Oversaw high-risk manual processes, ensuring compliance with service-level agreements (SLAs) for accurate and timely client deliverablesServed as the primary contact for Currency Management Trading and On-boarding, resolving issues quickly to maintain operational continuity.

Boston, Massachusetts, United States

Managed daily currency hedging trade support for top institutional clients, ensuring timely deliverables. Collaborated with technical teams to develop automation tools, enhancing reporting accuracy and reducing manual work. Addressed real-time issues with portfolio managers to ensure data efficiency. Managed manual daily trade loading via MS Access DB, resolving real-time trade loading errors in collaboration with portfolio managers, ensuring timely and accurate trade data.Oversaw trade flow, settlement reconciliations, and completed daily checklist tasks, ensuring operational efficiency, accuracy, and completion.Coordinated end-of-day client reporting and EMIR compliance reporting, ensuring accuracy and punctual completion of regulatory obligations.Developed and maintained Standard Operating Procedures (SOPs), streamlining workflows and improving team efficiency by creating a comprehensive knowledge base.

Boston, Massachusetts, United States

Managed administrative support for a 40+ person team while overseeing project deliverables. Collaborated with client-facing and billing teams to ensure accurate contracts and service agreements, boosting client satisfaction. Provided executive scheduling and logistical support, enhancing operational efficiency. Collaborated with client-facing teams and billing teams as Service Delivery Manager to ensure accurate client contracts and service levels, leading to improved client satisfaction and contract accuracy.Provided executive support to the SVP by managing calendars, travel coordination, and expenses, enhancing the SVP’s operational efficiency.Facilitated administrative functions for the Currency Management team, ensuring smooth on boarding, off-boarding, and platform access administration, improving team workflow.Managed platform access and coordinated the implementation of new tools, ensuring seamless integration of tools and platforms into existing systems.

Boston, Massachusetts, United States

Provided executive support to EVP, COO, and Head of International at State Street Global Markets, managing calendars, meetings, travel, and expenses. Streamlined global meeting coordination and collaborated with staff to execute key projects, enhancing efficiency and communication.Maintained global calendars, travel, and expenses for senior executives, ensuring efficient time management and smooth executive operations.Coordinated global COO meetings and complex travel arrangements, leading to effective executive communication and seamless global operations.Provided administrative support for a 300+ employee team, enhancing operational efficiency across the team. Offered hybrid EA role in the Currency Management business as service delivery manager after only 6 months in the role

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Supported three senior executives and staff, managing high-priority risk management projects and meetings to ensure regulatory compliance and improve Corporate Risk efficiency. Collaborated with Risk managers and EAs to gather confidential data for critical executive and board decision-making meetings. Supported special projects related to derivatives and regulatory assessments, contributing to regulatory compliance and risk management improvements.Coordinated Major Risk Committee meetings, preparing materials for board-level presentations, ensuring smooth and efficient meetings.Facilitated SAS 70 report distribution for hundreds of clients and thousands of reports, streamlining processes through automation and portal access, improving operational efficiency.

Boston, Massachusetts, United States

Provided essential administrative support to the Senior Vice President and Global Link product development teams, driving efficiency and growth. Managed day-to-day functions, coordinated meetings, and ensured timely information sharing to support team deliverables and meet internal administrative needs.Facilitated administrative needs for the $500 million Currenex acquisition, improving company efficiency and supporting successful integration.Coordinated global hiring and termination processes during growth and contraction periods, ensuring smooth transitions and minimal operational disruption.Supported the SVP Evaluation Committee by managing global candidate interviews and maintaining strict confidentiality, improving the efficiency recruitment process.Provided administrative support for a 150+ employee team, contributing to team cohesion and the company’s growth during key expansion phases.