Product and technical support for NetJets.

• Responsible for contracting/arranging for maintenance personnel to clearaircraft discrepancies and return aircraft to service in a timely, effective manner.• Manages fleet of over 100 aircraft to include Falcon 2000, Falcon 2000EX,Hawker 800XPC, and 900XP.• Manages both in-progress events and new Aircraft On Ground events, swiftlyacquiring parts and labor for those repairs serious enough to prevent anaircraft from flying. Responsible for getting the aircraft back into service andpreventing further delays or cancellations of the planned itinerary.• Achieved cost savings of over $30MM from reduced aircraft downtimes andmitigated repeat maintenance irregularities.• Reduced repetitive shipping costs by 30%, by closely managing events toensure all logistical obstacles were resolved.• Proactively identifies parts required and competent vendors to expeditemaintenance, thereby lowering event duration times.• Ensures all NetJets aircraft are maintained away from home base.• Executive supervisor for maintenance or alteration of all NetJets aircraft.• Exceeded annual maintenance availability targets of 70.3% (2015).• Reduced unscheduled maintenance event duration by 9% (25-hour duration).• Coordinates logistics with Operations, Schedule Planning, and Line Planning toensure aircraft are properly positioned for required preventative maintenance.

• Worked on collision repair team to re-build wrecked aircraft, repair hanger andcorrosion damage, and complete insurance repairs for sheet metal and compositecomponents.• Served as Lead Tech, responsible for bidding repair jobs, coordinating materials,maintaining effective labor rate of team members, and rapid dispatch for temporaryrepair at remote sites to achieve airworthiness to fly back to Lincoln.

• Responsible for sheet metal and composite structural repair, and radar absorbentmaterial on F-117A airframe and low observable exhaust systems time changes.• Hand-selected to perform high-level modification directed for time-compliancetech data, as part of emergency response duties.