Joseph Martin Email & Phone Number

St Albans, Gb

Worked directly for the COO of Digital Core in EMEA North, with a focus on actively managing strategic cadences to ensure business success. Enabled COO to shift focus to day-to-day priorities, by managing a wide variety of critical programmes. - Took on responsibility for all programmes within the COO focus, including managing the strategy for pipeline generation of the ~€400m pipeline, resource management and distribution across EMEA North, including the hiring and reviewing of ~75… Show more Worked directly for the COO of Digital Core in EMEA North, with a focus on actively managing strategic cadences to ensure business success. Enabled COO to shift focus to day-to-day priorities, by managing a wide variety of critical programmes. - Took on responsibility for all programmes within the COO focus, including managing the strategy for pipeline generation of the ~€400m pipeline, resource management and distribution across EMEA North, including the hiring and reviewing of ~75 sales representatives, deal tracking and reviewing, and fiscal year planning. - Worked as part of the SLT of Digital Core EMEA North, becoming a key advisor for all critical decision making regarding the future outlook of the organisation. - Took on various ad-hoc responsibilities dependent on business requirements to make the organisation run smoother, such as internal resolutions, contract management, and additional reporting. - Gained a thorough understanding for all aspects of SAP internally, including products, tools, systems and reporting, as well as working closely with other business units, such as Marketing, HR, and Presales.- Managed the day-to-day tasks, priorities, and success of the two-person operations team aligned to EMEA North Digital Core, including daily reporting, newsletters, video making and ad-hoc tasks. Show less

Promoted to leader of the Global Sales & Services Platform. Managing a team of four, responsible for all analytics, data, reporting and cadence for Professional Services within CA Technologies.- Lead in the design, development, and execution of Plan of Record Dashboard, tracking company-wide target of ~$1.2bn, and required pipeline of ~$3.4bn, across various business units and customer metrics.- Oversaw the development of the Talent Review Dashboard, measuring 1,100 Services… Show more Promoted to leader of the Global Sales & Services Platform. Managing a team of four, responsible for all analytics, data, reporting and cadence for Professional Services within CA Technologies.- Lead in the design, development, and execution of Plan of Record Dashboard, tracking company-wide target of ~$1.2bn, and required pipeline of ~$3.4bn, across various business units and customer metrics.- Oversaw the development of the Talent Review Dashboard, measuring 1,100 Services employees on both subjective and objective data.- Lead fiscal year planning for Services globally, including creating the metrics to calculate the future services portfolio based on proposed product expectations.- Worked directly with all parts of business, including finance and marketing, to understand requirements for analytical support.- Estimated level of effort and provided timing estimates for completion.- Performed detailed analysis of marketing, sales, demographic, investment, performance, compliance, and other program data.- Created the Services Insights Platform in order to house all Services related reporting in one location allowing for improved efficiency, reduced risk, and greater compliance.- Demonstrated managerial excellence by leading associates and peers through training, coaching and providing insights on varying tasks or projects. Show less

Promoted within the Global Sales & Services Operations team within CA Technologies. Took on a wider scope of work, focusing on both the analytics and reporting of the Services organisation, and liaising with key stakeholders in the Services organisation.- Lead developer in the creation of a self-sustainable, on demand reporting tool which supported in bringing together all metrics of services to track and manage the $300m business, pipeline and opportunities, revenue and projects, and… Show more Promoted within the Global Sales & Services Operations team within CA Technologies. Took on a wider scope of work, focusing on both the analytics and reporting of the Services organisation, and liaising with key stakeholders in the Services organisation.- Lead developer in the creation of a self-sustainable, on demand reporting tool which supported in bringing together all metrics of services to track and manage the $300m business, pipeline and opportunities, revenue and projects, and commits from Geo leads.- Lead developer in the creation of internal platform utilised to consolidate Services specific on-going projects. This was critical for project managers to accurately forecast.- Proactively analysed and articulated to management where revenue challenges may appear in the future, which allowed for streamlined management of their portfolio.- Supported senior management in data gathering and analysis for short and long-term action plans. - Assisted in planning and implementation of operational enhancements and systems modifications.- Gained proficiency in BI technologies (Microsoft Power BI, Tableau).- Built strong analytical skills and ability to develop and clearly articulate insights from silo'ed datasets.- Created presentations, and business summaries related to routine operations and strategic initiatives for senior leadership and other internal groups.- Developed and honed SQL skills. Show less

Graduate role within the Global Sales & Services Operations team within CA Technologies. - Created reporting tool that generated external customer balance sheets for future services engagements. Reduced hourly process for a single balance sheet to hourly process for all balance sheets (~100).-Gained a strong understanding as an admin of the Salesforce.com CRM system, creating, modifying and updating opportunities, as well as creating various reports and data sets directly within… Show more Graduate role within the Global Sales & Services Operations team within CA Technologies. - Created reporting tool that generated external customer balance sheets for future services engagements. Reduced hourly process for a single balance sheet to hourly process for all balance sheets (~100).-Gained a strong understanding as an admin of the Salesforce.com CRM system, creating, modifying and updating opportunities, as well as creating various reports and data sets directly within the system. - Gathered, interpreted and summarized results of financial analysis and provided recommended solutions.- Developed excellent understanding of all internal business intelligence & performance reporting.- Created presentations, and business summaries related to routine operations and strategic initiatives for senior leadership and other internal groups.- Garnered outstanding proficiency in Microsoft Office (Excel, VBA, Powerpoint, Outlook, etc).- Developed excellent communication, presentation and interpersonal skills.- Helped create standardised reporting of weekly cadence, using Excel and VBA to streamline process. Show less

14 Month Work Placement within the Consultants and Systems Integrators Division of IBM UK. Worked closely with both the Sales Lead and Sales Executives.- Helped to track opportunities within the internal CRM system. - Extracted data from the CRM system to build weekly reports that could track and manage the progress of opportunities.- Developed strong skill set utilising full Microsoft Office Suite, including Excel and VBA.- Developed excellent verbal and written… Show more 14 Month Work Placement within the Consultants and Systems Integrators Division of IBM UK. Worked closely with both the Sales Lead and Sales Executives.- Helped to track opportunities within the internal CRM system. - Extracted data from the CRM system to build weekly reports that could track and manage the progress of opportunities.- Developed strong skill set utilising full Microsoft Office Suite, including Excel and VBA.- Developed excellent verbal and written communication, as well as interpersonal skills whilst gathering updates from Sales Executives to feed back to the Sales Lead.- Awarded contract extension to onboard two new interns into the role post-departure. Fully transitioned the responsibilities and reporting developed. Show less