Joseph Diaz work email
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Joseph Diaz personal email
Helping new instructional designers build a thriving network and grow in their careers 👋🏽I'm an instructional designer with expertise in project management, UX/UI design, and employee enablement. My goal is to help new instructional designers find their footing in the industry, build a strong network, and focus on personal development.For three years, I tutored Spanish and Portuguese to service representatives and business executives at the Provo Missionary Training Center. By helping them achieve their language goals using SMART goals, personalized study plans, and ACTFL principles, I discovered my passion for learning and performance improvement. 🇵🇦🇳🇮🇧🇷Pursuing this passion, I completed a master’s degree in Instructional Psychology and Technology (IP&T) from Brigham Young University, which equipped me with the skills to apply instructional design theories and program evaluation methods to various projects and contexts.As a Sales Enablement Coordinator at Vivint, I've driven revenue growth for Field Operations, a workforce of over 1,500 employees.Join a growing network of 2,000+ Learning and Development professionals. Together, we share ways to network and grow in our careers.Here's how you can start: 👇🏽Identify a Clear Vision: Define your career goals and realistic steps to achieve them.Engage with Your Network: Start small, engage with your network, and gain new insights.Grow Consistently: Over time, increase your engagement to make more connections and meet new people.Networking and personal development can be awkward and push us out of our comfort zones. But by starting small and gradually increasing your engagement, you can build confidence and create meaningful connections.Follow and connect with me to learn and grow together!I'll be sharing more resources and tools to help you on your journey as a lifelong learner!
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Channel Enablement ManagerWeaveSalt Lake City, Ut, Us -
Sales Enablement CoordinatorVivint May 2023 - PresentProvo, Ut, Us- Deliver 100+ hours of new hire training increasing install revenue by 150% and service revenue by 46%- Revamp revenue training curriculum for 1,500 Vivint Smart Home technicians- Evaluate the training effectiveness of 4 revenue programs through surveys, employee interviews, and performance metrics- Create revenue training content to improve the sales performance of 1,500 employees, 100+ managers, and 15 regional managers nationwide- Work as team lead to design, develop, and deploy a Tiled micro app to deliver ongoing training and field wide communications for 1,5000 technicians with over 80% adoption -
Instructional Designer & Sharepoint AdminByu-Pathway Worldwide Mar 2022 - Apr 2023- Designed and developed effective customer service training materials for 50+ managers, utilizing principles of adult learning theory to enhance knowledge retention and application-Maintained an extensive knowledge base of 180+ articles to support over 3,000 service representatives, ensuring easy access to relevant information on customer service- Collaborated closely with Subject Matter Experts to create and deliver new and engaging training content for employee onboarding and ongoing development, utilizing Microsoft Sharepoint for streamlined content management and accessibility -
Project Manager | Ux/Ui Designer | Salesforce AdministratorTrackland Mar 2021 - Feb 2022Sandy, Utah, Us- Utilized project management and task management skills to collaborate with the senior sales manager and generate custom reports, orders, and invoices for 8 clients, ensuring accuracy and timely delivery. - Demonstrated excellent project coordination and administration skills, overseeing and maintaining a backlog of 200+ tasks to forecast productivity for the next 6 months. - Directed and managed multiple projects for frontend development, ensuring timely delivery and invoicing for projects valued over $25,000, while utilizing report writing skills to provide regular updates to stakeholders. -
Training SupervisorMissionary Training Center Mar 2020 - Apr 2021- Developed and executed a comprehensive training strategy for over 30 language tutors, utilizing effective training and development techniques to enhance team performance and achieve successful outcomes.- Supervised and coached a team of 7+ tutors, employing 1-on-1 coaching and feedback to improve worker performance and meet training objectives.- Demonstrated training delivery skills, utilizing performance improvement strategies to enhance team performance and achieve successful outcomes. -
Language TutorMissionary Training Center Jan 2019 - Apr 2021- Created and delivered personalized language training programs that fulfilled specific client requirements for over 100 service representatives, utilizing effective delivery methods and quality management processes to ensure optimal engagement, knowledge retention, and successful outcomes. - Conducted thorough requirement analyses to prepare and facilitate online language training for 10+ business executives, tailored to their individual learning preferences, while delivering high-quality training that surpassed client expectations. - Demonstrated outstanding training management and facilitation abilities, achieving 100% client satisfaction and positive supervisor feedback from administering language training. Employed excellent training delivery skills and effective quality management processes to ensure training objectives were met and exceeded. -
Spanish TeacherMissionary Training Center Jun 2018 - Sep 2019- Collaborated with training supervisors to implement a new Spanish language learning curriculum for volunteers, meeting and exceeding client requirements and resulting in increased customer satisfaction.- Delivered engaging and effective training to groups of 8-15 volunteers in Spanish language and cultural learning, demonstrating training delivery skills and techniques that contributed to successful client development and satisfaction.- Demonstrated creativity and innovation by revamping and introducing engaging learning activities, resulting in a 10% increase in client participation and successful training outcomes that met and exceeded client requirements. -
Remodeling LaborerRedstone Residential Jun 2018 - Sep 2018Provo, Ut, Us- Contributed to the successful remodeling of 50+ newly acquired properties in preparation for incoming tenants by utilizing quality management skills and collaborating with team members to ensure client requirements were met and exceeded.- Demonstrated outstanding employee training skills by training new employees in electrical technician protocol, resulting in a 2x increase in team efficiency and improved overall performance.- Utilized performance improvement techniques to train and develop 4 employees, ensuring they were equipped with the necessary skills to perform their roles and contribute to the success of the team.
Joseph Diaz Skills
Joseph Diaz Education Details
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Brigham Young UniversityInstructional Psychology & Technology -
Brigham Young UniversityInternational/Global Studies
Frequently Asked Questions about Joseph Diaz
What company does Joseph Diaz work for?
Joseph Diaz works for Weave
What is Joseph Diaz's role at the current company?
Joseph Diaz's current role is Channel Enablement Manager.
What is Joseph Diaz's email address?
Joseph Diaz's email address is jo****@****int.com
What schools did Joseph Diaz attend?
Joseph Diaz attended Brigham Young University, Brigham Young University.
What skills is Joseph Diaz known for?
Joseph Diaz has skills like Leadership, Customer Experience, Salesforce Lightning, Spanish Translation, Social Media, Learning Management, Wireframing, Graphic Design, User Experience, English To Spanish, Microsoft Powerpoint, Figma.
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