Joseph Fisher Email & Phone Number

Assist clients in setting up and managing the most effective suite of online marketing and advertising service, integrate the online components into their conventional campaigns, to achieve measureable results in their marketing or public relations initiatives. 1 recommendation available upon request

Responsible for establishing the necessary frameworks and procedures to assist Amdex customers in the use of our services. Identifying and rectifying problems that might cause members to discontinue their service with the company.

Customer Service to clients of major American ISP and Regional Teleco company. As a member of the 'Executive Services' team, my role was to resolve complicated issues escalated by the Customer Service team leaders, negotiating resolution of the customers issues by coordinating the activities of representatives of multiple departments in the company, and.

Developed and delivered courses in computer programming for Sivan Computers in Tel Aviv, Jerusalem and Beer Sheva. The primary focus was teaching the participants the basics of software develop and programming in 'C', 'C++' and Java. During this period I exploited the growing ability of the Internet to extend the teacher-student relationship beyond the.

Developed and delivered unique occupational training program. This intensive program involved preparing scholars from non-technology fields for work as SW developers in Israel's (then) growing High-Tech industries. Due to the quality of participant, the intensity and duration of the program, a high number of graduates found employment in the field and most.

In the training area of my responsibilities: I developed curriculum and course ware that exploits the communication; I trained technical trainers to successfully deliver on line courses; and provided mentorship to technical on line trainers. In addition I developed a entire suite of on line applications using Perl and mySQL to support the delivery and.

· Developed Client/Server applications in C/C++ where client software under MS-Windows retrieved data from mainframe based legacy systems · Created various DLL utilities to support data transfer in Hebrew via 3270, TCP/IP and other proprietary communication protocols

· Delivered departmental solutions for networked Personal Computers in various corporate clients. · Primary responsibilities were: · Pre-Sale support involving defining user needs and basic application specifications (upon which a price quotation could be adequately prepared) · Full systems analysis for departmental applications in a networked PC.

Developed and delivered both computer skills acquisition courses like MS-Word and MS-Excel, as well as programming courses for professional developers RBase, 'C' and the then nacasent Windows Operating System. Before returning to Israel I collaborated with the School of Continuing Studies on soft-skills workshops like Politics of Projects, Leadership in a.

3 years 1 month) My first task in the Dylex Information Centre was to develop courseware and prepare trainers to teach 5,000 Dylex employees in the productive use of Personal Computers. Over time I developed a 'problem oriented' style of learning that gradually empowered the participants to explore solutions to problems without outside assistance. Later.

Education record

Education record