Joseph Agustin Email & Phone Number

In my previous job, I managed a team of over 20 employees and handled the front end, tech room, and print solution shop at Staples. Restocking the sales floor and creating eye-catching displays were vital for a great customer experience. As a services supervisor, overseeing operations and ensuring customer satisfaction were my main responsibilities. Coordinating schedules, addressing customer inquiries, and upholding service standards were crucial for delivering exceptional service at Staples. Balancing operational needs with excellent customer service was key to creating a positive and efficient service environment. It's all about providing top-notch service and maintaining a great experience for customers.

In my previous job, I was dedicated to restocking the sales floor and setting up eye-catching displays to enhance the customer experience. Assisting customers with inquiries, ensuring product knowledge, and delivering top-notch service were my key responsibilities. Collaborating with team members, maintaining a well-organized store, and promoting products effectively contributed to providing exceptional service at Bell. Balancing operational duties with customer interactions was essential for creating a welcoming and efficient shopping environment for customers. Recently, I was promoted to manager within 6 months and now lead a team of 3, which has been a rewarding experience.

In my previous job I started working in a flex role that was so exciting, and then just three weeks later, I landed a full-time leadership position. It's been such an incredible journey! Receiving the golden star was such a rewarding recognition of my efforts. Leading the morning team after just two weeks in the online groceries team has been a whirlwind, but I'm thrilled to see my hard work paying off quickly. Looking forward to making a positive impact in my new leadership role.

In my previous job, I finished the Axonify training courses in record time and helped win the two-store plaque trophy at The Source for Top Postpaid Close Rate and Top CE Conversion during back-to-school 2020. It's all about pitching in with restocking, setting up displays, and ensuring excellent customer service to create a positive experience for our customers. Collaborating with the team, keeping the store organized, and promoting products effectively are all part of delivering exceptional service at The Source. Balancing operational tasks with customer interactions is key to making sure our customers have a great shopping experience.

In my previous job, I was handling cash transactions accurately, assisting customers with account inquiries, and processing deposits and withdrawals are crucial duties in ensuring smooth operations at the bank. Balancing cash drawers, promoting bank products and services, and adhering to security procedures also play significant roles in the daily responsibilities of a bank teller. Establishing long-lasting customer relationships by providing an awesome experience and adding value to each customer by delivering exceptional customer service are key aspects that contribute to a positive banking environment. It's all about creating a welcoming atmosphere and providing top-notch service to make sure customers have a great experience. Keep up the great work in providing outstanding customer service.

I was thrilled to win a trip to a Raptors game back in January 2020 for selling the most in the store 55238 the prior month. Selling $25k worth of CE products was quite a feat! Additionally, finishing the Axonify training courses in under a week with a 70% score is something I'm proud of. It's great to see the hard work paying off with these achievements.

Halton Hills

In my previous role, I was dedicated to restocking the sales floor and setting up eye-catching displays to enhance the customer experience. Assisting customers with inquiries, ensuring product knowledge, and delivering top-notch service were my key responsibilities. Collaborating with team members, maintaining a well-organized store, and promoting products effectively contributed to providing exceptional service at Bell. Balancing operational duties with customer interactions was essential for creating a welcoming and efficient shopping environment for customers. Recently, I was promoted to manager within 6 months and now lead a team of 3, which has been a rewarding experience.

Halton Hills

In my previous job, I worked hard to help our sales team hit their daily targets. By providing top-notch customer service and mastering product knowledge, I drove results. Creating a friendly atmosphere by greeting every customer, assisting with purchases, and engaging in promotions was crucial. I also made sure the sales floor was stocked, maintained displays to company standards, and handled all POS tasks efficiently. Keeping the store organized was a priority for me. My efforts were aimed at supporting the team and ensuring a positive customer experience.

Hamilton

In my previous job, I had the amazing opportunity to join a team.We were leading the social media team at The Agency. We were the first team to kick things off and really made a mark by creating a fresh look and style for the brand's social media presence. We were all about consistency, creating a detailed style guide to keep things on point moving forward. Daily content creation, weekly analytics, staying on top of trends, engaging with followers - we did it all! It was all about aligning our strategies with the business goals, optimizing content for SEO, and exploring new features to boost brand awareness. It was a fantastic journey of learning and growth in the world of social media management!

Hamilton, Ontario

In my previous job, I made sure to handle all the event equipment like speakers, cables, digital devices, microphones, tables, and tents before and after events. It was crucial to keep everything organized and ready for a smooth event experience. Also, educating students about the MSA's role and providing them with materials was a key part of my responsibilities. Making sure students were informed and had access to relevant resources was really important to me.

In my previous job, I made sure to promote all the services and events offered to full-time students. I was also involved in setting up and taking down the MSA booth during common hours and events. It was all about engaging with students and making sure they were aware of the opportunities available to them. Plus, helping out with the booth setup and takedown added a hands-on element to the whole experience.

Hamilton, Ontario

In my previous job, I was all about understanding the client, taking detailed notes, and creating contact reports after every client interaction. Writing and reviewing the Creative Brief, along with maintaining BCR with the client, were key tasks in my routine. Following up with the team on timesheets and using them to estimate the value of time spent on client work helped me track progress and resources effectively. It was all about clear communication and efficient workflow to ensure everything ran smoothly.

Hamilton, Ontario

In my previous job, I always made sure to greet each customer warmly at the kiosk and help them with their purchase decisions and any questions they had. I also pitched in with restocking the sales floor and setting up eye-catching displays. It was all about creating a welcoming atmosphere and providing top-notch service to make sure customers had a great experience.

In my previous job, I was all about handling customer questions, keeping up with the latest sales promos, and knowing everything about the products. My daily routine involved merchandising, keeping track of inventory, and getting everything ready for special events and sales. It was a busy but fulfilling job that required attention to detail and a good understanding of the products and promotions.

Milton, Ontario

In my previous job, I had a bunch of things to do every shift like prepping food, stocking, cooking, and making sure the kitchen and lobby were in good shape, all while providing top-notch customer service. I also handled cashier and drive-thru duties, helping customers with any problems and handling payments. Keeping the kitchen clean was a big part of the routine too. I used my leadership skills to make sure the team got through time-sensitive tasks smoothly. It was all about staying on top of things and keeping everything running smoothly.

Halton Hills

In my previous position, I was heavily involved in assisting customers with product selection, providing information on store policies, and ensuring the brand's standards were upheld through top-notch customer service. By effectively engaging in suggestive selling techniques, I managed to significantly boost company sales revenue, surpassing budget expectations by 43% in the first fiscal year and 62% in the second. Additionally, I played a key role in breaking NIKE Canada's sales record, achieving an impressive $17 million over 12 months. Mentoring new employees and implementing innovative sales strategies were vital aspects of my role, showcasing my dedication and expertise in the retail industry.

Milton

In my previous position, I handled a range of responsibilities daily, such as food prep, customer service, and keeping the kitchen organized. Welcoming customers with a friendly attitude and aiding them in their purchases were crucial aspects of my role. I also utilized my leadership skills to guide the team in meeting deadlines efficiently.

Advanced Diploma, Advertising And Marketing Communications Management

Activities and Societies: • Intramural BasketballAn award winning program that specializes in business and creative programs and skills.

High School Diploma, Business

Activities and Societies: • Basketball • Track and Field • Youth for Christ • Ping Pong • LIB program •Retreat Leader• Leaders in Black.