Joseph Lewis Email & Phone Number

Sunnyvale, California

San Mateo, California

• Provided technical demos and pre-sales support during POCs for customers around the globe.
• Analyzed prospective client's mobile applications and their network traffic, and provided lab-test results showing the benefit PacketZoom could provide to their content.
• Updated and corrected product FAQ, as well as numerous KB and Internal articles focused on product training and knowledge.
• Assisted in the creation of product training videos, marketing collateral, and how-to videos and guides.

San Francisco Bay Area

• Provided technical demos and pre-sales support during POCs for customers around the globe.
• Managed client experience and expectations during technical POCs to obtain technical wins at both small independent companies and large, multi-national corporations.
• Created updated demo data plans and demo scripts, as well as numerous KB and Internal articles focused on product training and knowledge.
• Assumed ownership of all GIS/RFP/Security questionnaires and queries inbound from prospects and leads.

West Coast

As a Sales Engineer at NowSecure, I provided both high-level and deep-dive technical overviews of our Mobile Security Platform offerings to potential clients and partners, both online and in-person. I set up and managed Proof of Concept trials, both in the form of SaaS trial account setup and on-site, day-long working sessions with the security teams of.

San Francisco Bay Area

• As a Sales Engineer, I demonstrated the product to potential customers, as well as arranged and managed Proof of Concept trials to qualified leads. I acted as a direct point-of-contact for the enterprise accounts I.
• Worked closely with the Inside Sales and Business Development Reps to increase average Mobile Testing deal size by 50%
• Helped to decrease average sale cycle time from 3-4 months to 1-2 months
• Created and implemented Best Practice guidelines and procedures for support organization.
• Created and ran organization-wide training and education programs for Sales and Customer Success teams.

• Tapatap.com was an online social gaming startup that offered photo contests, quizzes, and prizes, within a social networking framework. I performed a wide variety of roles, including Project Management, Feature Design.
• Managed task assignments and team objectives, ensuring on-time feature and project launches.
• Oversaw Content Review procedures, and helped create a feature-rich administrative tool
• Aided in the design and development of new site features and promotions

• Responsible for oversight of all product released by international publisher/developer of mobile games
• Ensured deadlines for the release of over 20 mobile game titles across multiple carriers in 2005-2006
• Worked with major game brands and IP holders including: Konami (Frogger For Prizes), Namco (Ms. Pac Man For Prizes), CBS (Survivor, CSI:Miami)
• Established and documented standards for external and internal development teams
• Maintained bug databases and build repositories for multiple SKUs
• Managed and tasked 8 person QA team