Driven leader with a successful track record as a diverse IT Operations Executive and Management Consultant focused on exceeding customer expectations. A senior executive with over 25 years of management, operations, and consulting experience, developing and leading global organizations and engagement teams to deliver strategic enterprise-wide solutions across multiple industries. Exceptionally dedicated and motivated leader managing and delivering large scale IT Strategic Initiatives and Business Transformational Projects in complex environments. A proven track record of bridging business and technology organizations to deliver stakeholder value for financial services, online media, communications, telecom, and government clients. An exceptional ability to drive change and positively affect organizational efficiency and effectiveness in diverse environments while increasing business value and reducing operational costs. A diverse background including leading large global operations organizations, managed services, and consulting engagements built on a fundamental philosophy of increased collaboration, transparency, and accountability.Specialties: Organizational LeadershipIT/Management Consulting Advisory Services IT Service Management DeliveryBusiness DevelopmentProgram & Project ManagementPerformance ManagementOperational Efficiency & EffectivenessITIL & ITSMVendor ManagementSystem IntegrationAgile MethodologiesOrganizational Change Management