Joseph Ort Email & Phone Number

Columbia, Maryland, United States

Glen Burnie, Maryland, United States

I assist both consumer and business customers in navigating Verizon’s wireless offerings, helping them find complete solutions that address both their current and future needs. I actively embrace new initiatives like the rollout of 5G Ultra Wideband and Verizon’s myPlan offerings for consumers, helping customers understand how Verizon’s initiatives directly benefit them. I also help customers get the most value from Verizon, fostering brand loyalty through a superior customer experience. I am consistently in the top performing range of Specialists in the district, based on performance to KPIs (BIOMetrics). I am a champion of Store Operations and Support, leading the charge in my store to ensure that my team has the resources it needs to perform well. I lead merchandising refreshes and actively work to meet or exceed loss prevention and operational KPIs (reducing operational risk scores) by finding new best practices and behaviors and by quickly identifying and addressing issues as they arise. I am a resource for my team as a trainer for new hires and for addressing system concerns.

Washington Dc-Baltimore Area

As a Shipt Shopper, my job is to “Bring the Magic” by creating an amazing customer experience through direct text/SMS communication with members. I actively work to make the imperfect world of grocery shopping fit the digital world by finding creative solutions to problems like out of stock items, suggesting helpful replacements that meet members needs and save the sale of the item.

Bachelor Of Science - Bs, Cybersecurity Technology

Associate Of Arts - Aa, Transfer Studies

Activities and Societies: Phi Theta Kappa Honor SocietyFocus on Computer Information Systems and Networking to prepare for transfer.

Early College Access Program

I participated in credit college courses provided by Anne Arundel Comunity College through a partnership with Anne Arundel County Public.

High School Diploma

Activities and Societies: Magna Cum Laude, Project Lead The Way Engineering Program, National Honor Society, Technology Student Association