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Joseph Dickinson Email & Phone Number

Sr. Service Delivery Manager at Bridgepointe Technologies
Location: Malvern, Pennsylvania, United States 7 work roles 2 schools
1 work email found @cannongroupinc.com 1 phone found area 877 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email j****@cannongroupinc.com
Direct phone (877) ***-****
LinkedIn Profile matched
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Current company
Bridgepointe Technologies
Role
Sr. Service Delivery Manager
Location
Malvern, Pennsylvania, United States
Company size
97 employees

Who is Joseph Dickinson? Overview

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Quick answer

Joseph Dickinson is listed as Sr. Service Delivery Manager at Bridgepointe Technologies, a company with 97 employees, based in Malvern, Pennsylvania, United States. AeroLeads shows a work email signal at cannongroupinc.com, phone signal with area code 877, and a matched LinkedIn profile for Joseph Dickinson.

Joseph Dickinson previously worked as Sr. Service Delivery Manager at Cannon Group and Voice Network Engineer at Vanguard. Joseph Dickinson holds Bachelor Of Arts (B.A.), Humanities/Business from Penn State University.

Company email context

Email format at Bridgepointe Technologies

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{first_initial}{last}@cannongroupinc.com
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AeroLeads found 1 current-domain work email signal for Joseph Dickinson. Compare company email patterns before reaching out.

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Profile bio

About Joseph Dickinson

Project Manager, Contact Center Architect, with unique experiences designing and implementing complex Voice Communication systems in a fast paced environment. I am motivated by bridging the gap between business objectives and low level technical solutions in order to deliver real business value. I have a proven track record of success in developing, integrating and managing technology while leading a high performing team. By utilizing my strong technical skills, relationship management and organizational skills I have successfully delivered multiple projects and enhancements while mentoring team members in new emerging technologies. My goal is to contribute to the success of my employer and utilize my knowledge and experience to increase efficiency and the profitability of the company. I have strong vendor management and negotiation skills including: contract negotiations, definition and management of service level agreements resulting in cost savings to the business.SKILLS and EXPERTISE • Process Reengineering and Improvement • Program and Project Management • Business Operations• Leadership and Team Building • Call Center Routing • AT&T Routing Expert• Vendor Negotiations and Management• Client Relationships• Problem Solving• Strategic Planning • Video Conferencing (Cisco)• Billing Analyst• Genesys Voice Platform• Cost Control • Enterprise Call Recording • GIS – International Routing• Avaya site Administration• Technical Support

Listed skills include Telecommunications, Vendor Management, Call Centers, Leadership, and 22 others.

Current workplace

Joseph Dickinson's current company

Company context helps verify the profile and gives searchers a useful next step.

Bridgepointe Technologies
Bridgepointe Technologies
Sr. Service Delivery Manager
san mateo, california, united states
Website
bpt-corp.com
Employees
97
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Company profile
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7 roles · 15 years

Joseph Dickinson work experience

A career timeline built from the work history available for this profile.

Sr. Service Delivery Manager

Cannon Group

Blue Bell PA

Responsible for the Voice Operations for AstraZeneca and Talen Energy. Manage a staff of software engineers and service technicians who provide day to day MAC and BAU work for multiple locations in the US and Canada. Responsible for the software, hardware and other service telecom providers related to the Voice environment.

Oct 2014 - Oct 2022

Voice Network Engineer

Vanguard

Wayne Pa

  • Directed and managed voice and data communications infrastructure leading enterprise call recording systems / Racal, Dynamic Inst, NICE for both domestic and international locations.
  • Oversaw operations of telecommunications systems and delivery of product testing, services delivery and vendor management including call routing, Avaya and Genesys, for large complex call centers as well as small.
  • Led $2.5M enterprise Video Conference System… Show more
  • Led $2.5M enterprise Video Conference System implementation.
  • Effectively managed enterprise telecom invoices. Implemented costs savings and removed unused circuits and services resulting in a savings of over $500K with AT&T and over $100K from Verizon.
  • Spearheaded, led and managed enterprise CDR system (Call Detail Records)
Mar 2013 - Apr 2014

Telecom Specialist

Vanguard
  • 15 years of call routing (Avaya and Genesys) for large complex call centers as well as small specialized contact centers.
  • Implemented Chat routing for Vanguard company website for servicing external clients.
  • Led International toll free routing as Vanguard expanded throughout the globe.
  • Developed operational procedures and support processes aligned with project implementations.
  • Managed Empirix test system successfully collaborating with various vendors of remote testing… Show more
  • Managed Empirix test system successfully collaborating with various vendors of remote testing tools, in compliance with Vanguard’s technical specifications and business requirements.
Jan 1997 - Mar 2013

Conn Associate

Vanguard

Responsible for day to day operations for Retail contact center. Staffing models, reporting, routing.

Jan 1994 - Jan 1997

Phone Associate

Vanguard

Handled phone calls from shareholders and preformed account changes and processed monetary transactions.

Jan 1992 - Jan 1994

Trustee

Hospice And Homecare Foundation

Board Trustee for the Hospice and Home Care Foundation. Raised over $136,000 for the foundation. Supported other programs and fund raising initiatives.Also support ACHIEVEability, a Philadelphia-based nonprofit that seeks to help break the generational cycle of poverty for low income, single parent, and homeless families by providing academic, employment.

2011 - Apr 2013
Team & coworkers

Colleagues at Bridgepointe Technologies

Other employees you can reach at bpt-corp.com. View company contacts for 97 employees →

GA Garba A. Garba A. Colleague at Bridgepointe Technologies Fort Lauderdale, Florida, United States, United States View → JO John O'Keefe John O'Keefe Colleague at Bridgepointe Technologies New York, New York, United States, United States View → DS Dara Sy Dara Sy Colleague at Bridgepointe Technologies Syracuse, New York, United States, United States View → BA Bryce Aronowitz Bryce Aronowitz Colleague at Bridgepointe Technologies East Brunswick, New Jersey, United States, United States View → KK Kate Kelly Kate Kelly Colleague at Bridgepointe Technologies Port Orange, Florida, United States, United States View → CC Chris Cannon Chris Cannon Colleague at Bridgepointe Technologies Blue Bell, Pennsylvania, United States, United States View → MF Matthew Falcone Matthew Falcone Colleague at Bridgepointe Technologies Alexandria, Virginia, United States, United States View → DB Damien B. Damien B. Colleague at Bridgepointe Technologies Menlo Park, California, United States, United States View → DK Debra Kennedy Debra Kennedy Colleague at Bridgepointe Technologies Manteca, California, United States, United States View → BT Brenda Ticknor Brenda Ticknor Colleague at Bridgepointe Technologies Fair Oaks, California, United States, United States View →
2 education records

Joseph Dickinson education

Bachelor Of Arts (B.A.), Humanities/Business

Penn State University

Activities and Societies: Golf Team - Harrisburg Campus, Student Government

Education record

Cchs
FAQ

Frequently asked questions about Joseph Dickinson

Quick answers generated from the profile data available on this page.

What company does Joseph Dickinson work for?

Joseph Dickinson works for Bridgepointe Technologies.

What is Joseph Dickinson's role at Bridgepointe Technologies?

Joseph Dickinson is listed as Sr. Service Delivery Manager at Bridgepointe Technologies.

What is Joseph Dickinson's email address?

AeroLeads has found 1 work email signal at @cannongroupinc.com for Joseph Dickinson at Bridgepointe Technologies.

What is Joseph Dickinson's phone number?

AeroLeads has found 1 phone signal(s) with area code 877 for Joseph Dickinson at Bridgepointe Technologies.

Where is Joseph Dickinson based?

Joseph Dickinson is based in Malvern, Pennsylvania, United States while working with Bridgepointe Technologies.

What companies has Joseph Dickinson worked for?

Joseph Dickinson has worked for Bridgepointe Technologies, Cannon Group, Vanguard, and Hospice And Homecare Foundation.

Who are Joseph Dickinson's colleagues at Bridgepointe Technologies?

Joseph Dickinson's colleagues at Bridgepointe Technologies include Garba A., John O'Keefe, Dara Sy, Bryce Aronowitz, and Kate Kelly.

How can I contact Joseph Dickinson?

You can use AeroLeads to view verified contact signals for Joseph Dickinson at Bridgepointe Technologies, including work email, phone, and LinkedIn data when available.

What schools did Joseph Dickinson attend?

Joseph Dickinson holds Bachelor Of Arts (B.A.), Humanities/Business from Penn State University.

What skills is Joseph Dickinson known for?

Joseph Dickinson is listed with skills including Telecommunications, Vendor Management, Call Centers, Leadership, Project Management, Process Improvement, Management, and Crm.

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