• Helps with problem solving, research, isolation, resolution, follow-up steps, and documentation.• Follows SLAs set forth for all related issues.• Develop standardization of, but not limited to, data center rooms, cabling, IDFs, telephony including FAX and dedicated analog lines, data and voice PRIs, and disaster recovery policies and procedures.• Documentation of all infrastructure systems vendors and contractors standards.• Research of and implementation of new technologies and software.• Performs installation and maintenance of server related hardware and software under the guidance of senior team members.• Provides technical assistance to other team members when they require help. • Resolves hardware and software issues related to production and test systems.• Maintains close relationship to all team members within Bayview and Interbay Funding, and its subsidiaries and organizations.• Maintains cleanly, neat and organized data center room(s), IDFs, and other networking and telephony closets.• Works with corporate IT to monitor, log and report of all UPS, generator, and other systems activities.• Documentation of infrastructure across all sites to be consistent and updated regularly.• Design of Data Center room(s), suite re-organization, and other IDFs within corporate IT and Interbay Funding.• Develop and maintain a close working relationship with staff in corporate offices in Miami, FL and other sites.Specialties: Active directory administration, purchasing, asset management, disaster recovery, infrastructure support.