Joseph Errico Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

• Sell, deliver, and stock merchandise to grocery retail and independent chain stores• Personally led the branch in year over year category sales growth for fiscal year Q1 and Q2• Progressively increase current customer sales volume by building relationships with key decision makers• Collaborate with leadership to understand key metrics and implement thoughtful sales strategies to drive business growth• Consistently exceed individual sales goals by taking initiative in merchandise planning• Work with customers to ensure long-term partnership success by providing excellent service and emotionally intelligent problem solving• Effectively communicate product knowledge and suggestive selling to existing customers while taking initiative to increase customer base by soliciting new accounts• Balance holistic company objectives alongside personal sales goals as a contributor to the larger regional team• Prioritize route execution in a way that best serves customers and exceeds stated sales goals

• Supervised operations staff of 5-7 managers in a fast-paced, self-start environment at a top five highest grossing franchise of the world’s largest junk removal company• Oversaw daily operations of the business, often requiring internal and external crisis management• Utilized technical products including Verizon Connect, Tableau, Salesforce, and Samsara to streamline business operations including employee safety, fleet tracking, data reporting, and customer relationship management • Built, maintained, and grew relationships with vendors, customers, and other providers through proactive account management • Trained, mentored, disciplined, and promoted team members and operations managers• Created and managed weekly schedule for 50+ employees• Developed and managed a schedule for Fleet Service (maintenance, repairs, improvements, etc.)• Oversaw complaint/damages department and supported customer issue management• Created and implemented a staff training program, new company policies, and standard operating procedures as solutions to identified areas of improvement

King Of Prussia, Pennsylvania, United States

• Managed a team of 30-50 employees• Planned and managed team’s routes for the day• Managed 80-110 customers per day during the busy season, 50-80 during the slower months• Ensured teams were in complete uniforms and had everything they needed for the day (tools, equipment, cell phone apps, etc.)• Dispatched jobs based on availability, proximity, job size, etc.• Trained, coached, disciplined and promoted team members• Oversaw the damage and complaints department• Helped create and implement team member training program• Created/oversaw team member bonus program• Filled in depending on the needs of the business.Helped lead our office to Franchise of the Year, East Region, in 2019Helped implement and manage a safe working environment during the COVID-19 Pandemic

Philadelphia, Pennsylvania, United States

• Managed a team of up to 25 employees• Implemented and supervised all daily parking operations• Hired, trained and evaluated all parking garage attendant staff• Created and managed a weekly employee schedule• Counselled and assisted any employee requiring additional knowledge, skills or information• Assisted in collecting, recording and depositing revenues received at the facility

Philadelphia, Pennsylvania, United States

• Compiled daily shift reports• Completed cash drops after each shift • Addressed customer complaints and communicated them to the account manager

Philadelphia, Pennsylvania, United States

• Retrieved and safely parked cars from hotel guests • Assisted guests with transporting luggage to and from their vehicles• Processed customer payment in the form of cash or credit cards

Philadelphia, Pennsylvania, United States

• Managed a staff of 15 individuals consisting of servers, cooks, and delivery drivers• Hired and trained new employees• Worked with restaurant ownership to establish policies regarding hiring, scheduling and daily employee responsibilities• Maintained consistent opening and closing procedures including set up, food prep, cleaning, inventory check and balancing the register• Placed weekly inventory orders to ensure restaurant remained fully stocked