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@amazingcharts.com
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Joseph Graham is listed as EMR Support Manager at Amazing Charts at Amazing Charts, LLC, a company with 76 employees, based in Cranston, Rhode Island, United States. AeroLeads shows a work email signal at amazingcharts.com and a matched LinkedIn profile for Joseph Graham.
Joseph Graham previously worked as EMR Support Manager at Amazing Charts, Llc and Technical Support Representative at Amazing Charts. Joseph Graham holds Certificate, Data Analytics from Coursera.
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I am a detail-oriented technical support and project management professional with excellent written and verbal communication skills. I have over 10 years experience in both call center and software development/support environments and have successfully lead in the completion of several data analytics and call center metric projects for the Client Services division at Amazing Charts, LLC.
Listed skills include Customer Service, Software Documentation, Pharmacy, Technical Support, and 20 others.
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West Warwick, Rhode Island
Lead a team of as many as 18 client services representatives across 3 products, to achieve high standards of client satisfaction and technical proficiency.Oversee daily timecard reconciliation and assigned Learning Management priorities using Workday Workforce Management.Aid in interviewing, hiring, and training coordination of all new client services.
North Kingstown, Rhode Island
· Assisted 4000+ clients nationwide with procedural questions and software troubleshooting of electronic health record software via chats, phones, and emails.· Accepted escalations for both upset clients and complex technical issues and maintained a detailed history of all work and client interaction until resolution.· Assisted with quality assurance.
Warwick, Whode Island
· Answered inbound calls from over 1800 Brooks/Eckerd pharmacies to assist with hardware and software troubleshooting of POS and pharmacy systems.· Dispatched and coordinated necessary troubleshooting with on-site technicians in accordance with company SLAs.· Led training of 30 internal tech support staff members for migration of pharmacy and POS systems.
Other employees you can reach at amazingcharts.com. View company contacts for 76 employees →
Anthony Tierno
Colleague at Amazing Charts, LlcProvidence, Rhode Island, United States, United States
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MD
Mark Dabeck
Colleague at Amazing Charts, LlcWest Warwick, Rhode Island, United States, United States
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DK
Deividas Karosas
Colleague at Amazing Charts, LlcPeterborough, England, United Kingdom, United Kingdom
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MW
Michael Williams
Colleague at Amazing Charts, LlcBarnstable County, Massachusetts, United States, United States
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PL
Paul Lucia
Colleague at Amazing Charts, LlcProvidence County, Rhode Island, United States, United States
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SB
Scott Byrd
Colleague at Amazing Charts, LlcWarwick, Rhode Island, United States, United States
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KP
Katie Phelan
Colleague at Amazing Charts, LlcProvidence County, Rhode Island, United States, United States
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AB
Amanda Bindstesn
Colleague at Amazing Charts, LlcGreater Melbourne Area, Australia
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CD
Cheryl Dillon
Colleague at Amazing Charts, LlcWest Kingston, Rhode Island, United States, United States
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SB
Scott Byrd
Colleague at Amazing Charts, LlcWarwick, Rhode Island, United States, United States
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Currently working through certificate program through Coursera/Google for Data Analytics.
Quick answers generated from the profile data available on this page.
Joseph Graham works for Amazing Charts, LLC.
Joseph Graham is listed as EMR Support Manager at Amazing Charts at Amazing Charts, LLC.
AeroLeads has found 1 work email signal at @amazingcharts.com for Joseph Graham at Amazing Charts, LLC.
Joseph Graham is based in Cranston, Rhode Island, United States while working with Amazing Charts, LLC.
Joseph Graham has worked for Amazing Charts, Llc, Amazing Charts, and Rite Aid.
Joseph Graham's colleagues at Amazing Charts, LLC include Anthony Tierno, Mark Dabeck, Deividas Karosas, Michael Williams, and Paul Lucia.
You can use AeroLeads to view verified contact signals for Joseph Graham at Amazing Charts, LLC, including work email, phone, and LinkedIn data when available.
Joseph Graham holds Certificate, Data Analytics from Coursera.
Joseph Graham is listed with skills including Customer Service, Software Documentation, Pharmacy, Technical Support, Microsoft Office, Sql, Management, and Microsoft Excel.
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