Joseph G. Email & Phone Number

Staffordshire, England, United Kingdom

This is an opportunity to make a meaningful impact on the local community and support the growth of emerging businesses.- Provide guidance and support to entrepreneurs in developing and executing their business plans, marketing strategies, and financial models.- Help entrepreneurs identify and overcome product development, sales, marketing, operations, and financial challenges.- Advise entrepreneurs how to grow their businesses, scale their operations, and raise capital.- Collaborate with other mentors and professionals to provide comprehensive support and resources to entrepreneurs.- Facilitate mentorship sessions and events as needed and stay up-to-date on industry trends and best practices.- Maintain accurate records of mentorship activities and outcomes.

London, England, United Kingdom

Staffordshire, England, United Kingdom

West Midlands

- Team coaching five employees to meet Performance, and service indicators and, ultimately, provide an actor-level immersive experience to customers.- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.- We designed sales and service strategies to improve revenue and retention to see 21% more revenue.- Lead Creation of Social Content and Marketing Collateral

West Midlands

- Developed a marketing proposal, implemented a TripAdvisor strategy and created photography content for social media.

West Midlands

- 2-week intensive brand and voice tone management course, where I was taught the global application for branding, to eventually specialise in Vodafones.- Working across all social platforms, my position was to respond and engage with comments and messages using a bespoke CRM system.- Once able to engage, I was trained on Their internal system to resolve customer issues and requests, without needing to consultant another specialist team. I enjoyed working on the systems, however it was stringently regulated and suppressed my creativity...... So I left the corporate realm to pursue freelancing and a new career.

- Using a CRM system (Hubspot), Adobe Suite, booking software and all social channels, I was digitally based on-site, planning events, booking reservations and managing accounts. - Creating leads to creating content for the new generation of customers. - Scaled sales by 17% at the Newcastle-Under-Lyme branch and implemented new KPIs. - Built rapport with customers and partners to enhance the in-store experience and provide outstanding customer service.

West Midlands, England, United Kingdom

United Kingdom

- Delivering essential enterprising skills as a whole academic year event to KS4 students across the UK.- I was responsible for increasing student engagement and providing executive support to the lead facilitators.- Coordinated and managed group enterprise sessions, encouraging group members to share ideas and offer mutual support to inspire entrepreneurship.

Newcastle-Under-Lyme, England, United Kingdom

I completed a Level 2 Sales and Customer Service Apprenticeship with IDSurfaces, where I gained valuable experience in both sales and customer service. My primary responsibilities included assisting customers with inquiries and orders via phone, email, and in-person, collaborating with sales representatives to create quotes and proposals, and following up with customers to ensure satisfaction and repeat business.During my time at IDSurfaces, I also identified new business opportunities and actively sought out new leads, conducted market research to better understand customer needs and preferences, and maintained accurate customer records and sales data in the company CRM. Additionally, I provided administrative support to the sales team as needed.Through my apprenticeship, I developed strong communication and interpersonal skills through frequent customer interactions, as well as learned how to use a CRM system to manage customer data and track sales activity. I also gained experience in market research and analysis, negotiation, time management, organizational skills, problem-solving, teamwork, and collaboration.Overall, my Sales and Customer Service Apprenticeship with IDSurfaces provided me with valuable experience and skills that have prepared me for a successful career in sales and customer service.

Stoke-On-Trent, England, United Kingdom

Founded a lucrative business at 13 refurbishing Xbox controllers, scaling to 100+ sales in the year. Expanded online, securing initial investment from parents. Adapted to market shifts, learned sales dynamics. Funded next ventures in bike and watch repairs with profits. Gained CEO mindset and strategic growth.