Josephine C. Chen

Josephine C. Chen Email and Phone Number

Information Technology Application Analyst at Santa Clara County Fire Department @ Santa Clara County Fire Department
los gatos, california, united states
Josephine C. Chen's Location
Palo Alto, California, United States, United States
Josephine C. Chen's Contact Details

Josephine C. Chen work email

Josephine C. Chen personal email

n/a

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About Josephine C. Chen

Self-driven IT professional with extensive experience in database management in the healthcare technology industry. Managed application systems with installation, implementation, data migration, administration, and support. Performed software application validation with strong knowledge FDA compliance. Designed and developed database application to meet user’s extensive requirements.

Josephine C. Chen's Current Company Details
Santa Clara County Fire Department

Santa Clara County Fire Department

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Information Technology Application Analyst at Santa Clara County Fire Department
los gatos, california, united states
Website:
sccfd.org
Employees:
143
Josephine C. Chen Work Experience Details
  • Santa Clara County Fire Department
    Information Technology Applications Analyst
    Santa Clara County Fire Department May 2020 - Present
    Los Gatos, Ca
    Manage, develop, monitor, and maintain documentation for Department databases.Maintain data integrity with backup, archive, and recovery processes.Prepare and maintain procedures for disaster recovery, perform database file restoration, and prepare application security reports.Upgrade and improve existing systems, interfaces, and processes by assessing the current state and recommending and implementing feasible alternative solutions.Build and deploy custom software; create documentation and training materials for such software.Gather data, perform complex analysis,and generate ad hoc reports as requested by management.Manage complex application implementations by identifying and articulating the business needs; make recommendations and implement solutions for data integration.Document organizational processes, create makeups of new solutions, participate and provide feedback from vendor demonstrations.Develop, document, use, and troubleshoot workflows in various systems.
  • Philips Medical Systems
    Database Adminstrator And Ta Support
    Philips Medical Systems 2012 - 2017
    Foster City, Ca
    Migrated data between different application systems or 3rd party systems by designing and coding utilities.Provided general IT support across the R&D Team and act as the liaison between the Team and corporate IT.Analyzed user’s requirements and develops solution based on the current existing resource.Integrated requirements system and test system by implementing interface between Access and MS SQL databases.Administrated ClearQuest, DOORS, TFS, ALM, and CaliberRM systems including security control, configuration, user support and training.Provided timely and efficient troubleshooting assistance end users by investigating all questions/issues. Provided off hours support, as needed, to perform or support product enhancements, data upload and technical issues.Queried, analyzed and researched the legacy systems data based on user’s requests.Created project plans for data migration rollout.Performed validation procedures to follow FDA compliance regulations. Provided Oracle (8i, 10g, 12c) database administration and Microsoft SQL server (2000, 2008, 2016) administration.
  • Philips Medical Systems
    Database Administrator And System Administrator
    Philips Medical Systems 2000 - 2012
    San Jose, Ca
    Reviewed detailed business and technical requirements in order to recommend technical solutions.Installed, configured, and administered Agile PLM, Siebel CRM including Oracle database server, application server, and web server.Applied application upgrades and patches to existing Siebel Enterprises and Agile PLM.Worked closely with end users and development teams regarding support of daily end user and business issues.Developed enhancement on ClearQuest schema.Administered EasyTrak customer complaint system and IBM DOORS user requirements management system.Performed database backup, restore, and performance plan.Created batched monthly reports on performance, user activity, and license control.Migrated database changes between development, test, and production servers.
  • Adac Laboratory
    Programmer Analyst
    Adac Laboratory 1997 - 2000
    Milpitas, Ca
    Maintained ManMan ERP systems including AP, AR, MR, and Serviceman.Collected and documented user’s requirements by interviewing users.Performed customization and reports on ManMan ERP system based on user’s requirements.
  • Jas Systems
    Software Engineer
    Jas Systems 1994 - 1997
    Performed system enhancement on Manman ERP systems.Provided Oracle database administrator and Manman support on customer site.

Josephine C. Chen Skills

Testing Six Sigma Data Warehousing Fda Process Improvement Databases Dicom Cross Functional Team Leadership Medical Devices Digital Imaging Quality Assurance U.s. Food And Drug Administration Business Intelligence Database Administration

Josephine C. Chen Education Details

Frequently Asked Questions about Josephine C. Chen

What company does Josephine C. Chen work for?

Josephine C. Chen works for Santa Clara County Fire Department

What is Josephine C. Chen's role at the current company?

Josephine C. Chen's current role is Information Technology Application Analyst at Santa Clara County Fire Department.

What is Josephine C. Chen's email address?

Josephine C. Chen's email address is jo****@****ips.com

What is Josephine C. Chen's direct phone number?

Josephine C. Chen's direct phone number is +197865*****

What schools did Josephine C. Chen attend?

Josephine C. Chen attended Uc Irvine, San José State University.

What skills is Josephine C. Chen known for?

Josephine C. Chen has skills like Testing, Six Sigma, Data Warehousing, Fda, Process Improvement, Databases, Dicom, Cross Functional Team Leadership, Medical Devices, Digital Imaging, Quality Assurance, U.s. Food And Drug Administration.

Who are Josephine C. Chen's colleagues?

Josephine C. Chen's colleagues are Erica Ray, Bill Murphy, Cfo, Eric Baron, Ashton Ocampo, Shawn Stevenson, Dad Sadler, Dave Taormina Taormina.

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