Joe Kerns
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Joe Kerns Email & Phone Number

Account Manager in SaaS | Neurodiverse | Driving Employee Engagement through Employee Benefits & HR Tech ๐ŸŒˆ ๐Ÿš€ at Reward Gateway
Location: United Kingdom, United Kingdom, United Kingdom 9 work roles 1 school
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Role
Account Manager in SaaS | Neurodiverse | Driving Employee Engagement through Employee Benefits & HR Tech ๐ŸŒˆ ๐Ÿš€
Location
United Kingdom, United Kingdom, United Kingdom
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Who is Joe Kerns? Overview

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Joe Kerns is listed as Account Manager in SaaS | Neurodiverse | Driving Employee Engagement through Employee Benefits & HR Tech ๐ŸŒˆ ๐Ÿš€ at Reward Gateway, a company with 417 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Joe Kerns.

Joe Kerns previously worked as Mid-Market Account Manager - EMEA at Reward Gateway and SMB Client Success Manager at Reward Gateway. Joe Kerns holds Gcse & Btec from Mandeville Upper School.

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Email format at Reward Gateway

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Reward Gateway

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Profile bio

About Joe Kerns

Almost 6 years experience in Account Management, 8 years in Employee Engagement & a huge desire to enrich connections & make the world a better place to work and live.___________One of Reward Gateway's Top Performers in 2022-2023 through Client Retention, Client Health & Strategic Upselling___________Biffa โ€œDiamond Awardโ€ winner in 2021 for the Value People category for creating and presenting a huge Diversity & Inclusion Campaign across the company. ___________

Current workplace

Joe Kerns's current company

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Reward Gateway
Reward Gateway
Account Manager in SaaS | Neurodiverse | Driving Employee Engagement through Employee Benefits & HR Tech ๐ŸŒˆ ๐Ÿš€
london, greater london, united kingdom
Employees
417
AeroLeads page
9 roles

Joe Kerns work experience

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Mid-Market Account Manager - Emea

Current

London, England, United Kingdom

Sep 2023 - Present

Smb Client Success Manager

London, England, United Kingdom

- 35 Accounts worth ยฃ650k in ARR- Employee size of accounts between 200 & 9,500- Hosted an engaging and successful Client Welcome Event to new clients of Reward Gateway- Won a spot in Top Reward Gateway Performers (Client Success & Sales) for 2022-2023

Jun 2022 - Sep 2023

Corporate Account Manager

- Managed 7 contracts worth ยฃ6m in ARR- Won a renewal worth over ยฃ2m in ARR in first 3 months- Achieved ยฃ1m in upsell ahead of target- Won Biffaโ€™s Diamond Award after an Inclusivity Campaign that I built & ran supporting the LGBTQI+ community- Employee Engagement Champion for Construction & Utilities Account Management

Nov 2021 - Jun 2022

Corporate Account Support Manager

- Managed 8 enterprise accounts worth ยฃ11m in ARR with the Account Director- Grew an account by over 100% & renewed their contract for 3 years after being out of contract for many years prior- Reporting on SLA failures across the business, root causing and putting in action plans to resolve- Nominated Best in New Role by Biffa's Senior Leadership Team.

Jul 2019 - Nov 2021

Senior Waste Management Executive

Aylesbury, Buckinghamshire, United Kingdom

- Led a team of 6 Customer Service Representatives - Escalation point of contact for over 40 enterprise accounts, such as Ministry of Defence, Network Rail & the Cabinet Office- Won Team Member of the Month six times and nominated for Outstanding Contribution to Customer Services- Employee Engagement Champion for Public Sector & FM Customer Services Team

Feb 2018 - Jun 2019

Waste Management Executive

Aylesbury, Buckinghamshire, United Kingdom

Aug 2016 - Feb 2018

Medical Receptionist

Aylesbury, Buckinghamshire, United Kingdom

Dec 2015 - Aug 2016

Assistant Manager

Stoke Mandeville, England, United Kingdom

Jan 2015 - Apr 2016

Team Leader

Stoke Mandeville, England, United Kingdom

Jan 2014 - Jan 2015
Team & coworkers

Colleagues at Reward Gateway

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1 education record

Joe Kerns education

  • Mandeville Upper School
    Mandeville Upper School
    Gcse & Btec
FAQ

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What company does Joe Kerns work for?

Joe Kerns works for Reward Gateway.

What is Joe Kerns's role at Reward Gateway?

Joe Kerns is listed as Account Manager in SaaS | Neurodiverse | Driving Employee Engagement through Employee Benefits & HR Tech ๐ŸŒˆ ๐Ÿš€ at Reward Gateway.

Where is Joe Kerns based?

Joe Kerns is based in United Kingdom, United Kingdom, United Kingdom while working with Reward Gateway.

What companies has Joe Kerns worked for?

Joe Kerns has worked for Reward Gateway, Biffa, The Practice Group Uk, and Buckbark Limited.

Who are Joe Kerns's colleagues at Reward Gateway?

Joe Kerns's colleagues at Reward Gateway include Tim Clifford, Jacob Macklin, Velislava Terziyan, Boryana B., and Marina Ivanova.

How can I contact Joe Kerns?

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What schools did Joe Kerns attend?

Joe Kerns holds Gcse & Btec from Mandeville Upper School.

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