Joseph Lee Email and Phone Number

In 2010, I founded an English preschool learning center in Shanghai, China. As a leading provider in the competitive space, we have developed a high-quality program that we license and a successful business model that we franchise since 2016.In 2010-2011, despite facing significant challenges, I turned a net profit within our first year of operation with just one center and no staff, generating over $40,000 in revenue.In 2013, I brought on a new partner and acquired another center, resulting in a 50% increase in revenue year-over-year.By 2016, I successfully opened four new centers, including three joint ventures and one franchise, bringing the total number of centers to six. All centers were fully occupied within six months of opening, and we had hired and trained a team of 25 staff, comprised of both foreign and local employees.In 2017, I brought on another partner and our revenues exceeded $1 million per year and continued to grow.In 2018, I successfully licensed our program, generating over $1.5 million in revenue. We had eight centers and over 30 staff. We also won the Shanghai Family People’s Choice Award, presented by a major foreign publication company.In 2019, I sold two more franchises, one of which was located outside of Shanghai for the first time.In 2020, the impact of Covid-19 forced us to close two centers, but we were able to retain 90% of our staff. It was also our first year with a net loss.Despite the ongoing Covid-19 pandemic and new government policies affecting the education industry, we sold two more franchises in 2021 and our revenues are gradually recovering to pre-pandemic levels.In 2022, we supported our franchise partner in opening a second center outside of Shanghai and transitioned to online learning to mitigate losses during government lockdowns due to Covid-19.

I previously served as a managing partner in a Canadian fashion company, where I continue to offer consultation services. The company specializes in women's contemporary fashion, offering ready-to-wear clothing and jewelry that is sold both online and in physical stores in China, Singapore, the U.S., and Canada.Through my research and negotiations, I sourced manufacturers in China to produce our clothing and jewelry lines. My efforts were rewarded when the brand secured a significant purchase order at its first trade show.Using my network, I established partnerships with distributors and retailers in multiple countries, including China, Singapore, the U.S., and Canada.

I was a full time English teacher in Shanghai, China. I taught students aged 4 – 12. I managed multiple classes with a class size of 15 students at a time and handled their evaluations, lessons, and parent communication with a successful track record.

• Responded to Premier and Standard client inquiries and requests regarding their Mastercard accounts in English and Mandarin.• Monitored customer account activity to detect and prevent fraudulent activities.• Volunteered as a Social Committee Member and organized departmental events to improve workplace culture, increase employee morale, and foster stronger inter-departmental relationships (Jan 2007 – Sept. 2008).• Achieved top sales performer, consistently surpassing sales targets by at least three times the expected average. Delivered a sales training presentation to colleagues, resulting in the team meeting its target for the first time in 6 months.• In December 2007, presented a proposal to my manager on enhancing work incentives to boost Credit Care Insurance sales.

• Dealt with all administrative aspects of new home sales.• Handled front line communications and reception duties.

• Top seller in the district on a consistent monthly basis.• Product knowledge training- achieved Professional Selling Certificate.

Cleared and set tables for customers in a timely manner. Learned how to multi task during peak hours.Learned how to handle stressful situations in a busy restaurant environment and successful in completing all tasks assigned during my employment.