Servicenow Consultant
Current
Nov 2023 - Present
AeroLeads people directory · profile
Joseph Le Email & Phone Number
ServiceNow Developer/Implementer with CSA | CAD | CIS-ITSM
at
RSM Canada
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
ServiceNow Developer/Implementer with CSA | CAD | CIS-ITSM
Location
Calgary, Alberta, Canada
Company size
Who is Joseph Le? Overview
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Quick answer
Joseph Le is listed as ServiceNow Developer/Implementer with CSA | CAD | CIS-ITSM at RSM Canada, a company with 634 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Joseph Le.
Joseph Le previously worked as ServiceNow Consultant at Rsm Canada and ServiceNow Developer at Dxc Technology Vietnam. Joseph Le studied at Rmit University.
Company email context
Email format at RSM Canada
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RSM Canada
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Profile bio
About Joseph Le
I am an accomplished professional with experience analyzing processes and implementing solutions throughout multiple working fields to achieve organizational goals. With over 5 years of experience in engineering, particularly 2 years specializing in ServiceNow, including ITSM, HRSD, GRC, SLA, Service Portal, and custom applications. I am strongly confident that I can fulfill many roles necessary.My key skills:● Web Technologies: HTML, CSS, Bootstrap4● Scripting: JavaScript,Python, ReactJS, AngularJS, Jelly● Platform/Tools: ServiceNow, Postman, SQL, VScode● Version Control: Git, GitHub● ServiceNow Certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist – IT Service Management (CIS - ITSM)If you are seeking a dedicated and experienced professional to enhance your IT service management capabilities, I would be delighted to connect and discuss how I can contribute to your organization's success.Feel free to reach out to me to explore potential opportunities or collaborations.
Current workplace
Joseph Le's current company
Company context helps verify the profile and gives searchers a useful next step.
Rsm Canada
8 roles
Joseph Le work experience
A career timeline built from the work history available for this profile.
Servicenow Developer
- Enable IT Service Management in compliance with ITIL v4 best practices, leveraging ServiceNow platform capabilities in ITSM, HRSD, ITOM, ITAM, SAM, HAM GRC, PA, ATF, HRSD, and Integration modules.
- Develop and implement management dashboards utilizing Performance Analytics plugins and tools to provide detailed sprint burnup and burndown analysis; enhanced operational visibility, resulting in 25% faster.
- Structured 10+ Service Level Agreements (SLA), Service Catalogs, and Workflows reducing incident response time by 30% and increasing customer satisfaction by 15%.
- Facilitated effective collaboration between on-site business analyst, stakeholders, and development team to deliver high-impact features and enhancement in accordance with business requirements; utilized Agile and.
- Administer technical implementation efforts such as planning and documenting 4 ServiceNow Version Upgrades, reviewing skipped records, and resolving immediate hot technical issues as needed.
- Incorporate JavaScript and AngularJS to create scripts for client and server, task automation, and SOAP/REST APIs; Deployed reusable generic functions, which streamlined database query processing and reduced coding.
Nov 2021 - Nov 2023
Electrical Engineering Technologist
- Consulted on electrical systems, products, components, and applications by designing layouts based on client requirements.
- Performed complex calculations to ensure system safety standards are compliant.
- Managed sales for the smart home devices product line.
- Expanded Business-to-Business sales with new prospects and existing customers.
Oct 2020 - Nov 2021
Electrical Engineering Technologist
Elite Trading & Services
- Provided optimal product selection and pricing to clients based on requirements gathered.
- Managed weekly QC tests to ensure products meet industrial standards.
- Provided technical trainings on industry standards and best practices to sales and junior employees.
- Performed design of lighting systems, including an entire warehouse.
Jan 2018 - Sep 2020
Electrical Engineering Technologist
Phuong Huong Construction
Oct 2016 - Dec 2017
Student
Aug 2014 - Apr 2016
Waiter
Asian Station
Jun 2014 - Aug 2014
Renovation Helper
Saskatoon
Jun 2012 - Aug 2012
Team & coworkers
Colleagues at RSM Canada
Other employees you can reach at rsmcanada.com. View company contacts for 634 employees →
CL
Chelann Linthorne
Colleague at Rsm Canada
Red Deer, Alberta, Canada, Canada
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KF
Kevin Fergusson
Colleague at Rsm Canada
Canada, Canada
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JK
James Knight Cpa,Ca
Colleague at Rsm Canada
Toronto, Ontario, Canada, Canada
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SP
Shannon Preitauer
Colleague at Rsm Canada
Canada, Canada
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KJ
Katrina Jablonski
Colleague at Rsm Canada
Calgary, Alberta, Canada, Canada
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AS
Angela Sendapperuma
Colleague at Rsm Canada
Greater Toronto Area, Canada, Canada
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HB
Harman Bhela, Cpa, Ca
Colleague at Rsm Canada
Brampton, Ontario, Canada, Canada
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RZ
Rebecca Zhao, Cpa
Colleague at Rsm Canada
Calgary, Alberta, Canada, Canada
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SP
Steve Prince
Colleague at Rsm Canada
Toronto, Ontario, Canada, Canada
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BO
Bhavin Oza, Cpa, Ca
Colleague at Rsm Canada
Canada, Canada
View →
Chelann Linthorne
Colleague at Rsm Canada
Red Deer, Alberta, Canada, Canada
View →
KF
Kevin Fergusson
Colleague at Rsm Canada
Canada, Canada
View →
JK
James Knight Cpa,Ca
Colleague at Rsm Canada
Toronto, Ontario, Canada, Canada
View →
SP
Shannon Preitauer
Colleague at Rsm Canada
Canada, Canada
View →
KJ
Katrina Jablonski
Colleague at Rsm Canada
Calgary, Alberta, Canada, Canada
View →
AS
Angela Sendapperuma
Colleague at Rsm Canada
Greater Toronto Area, Canada, Canada
View →
HB
Harman Bhela, Cpa, Ca
Colleague at Rsm Canada
Brampton, Ontario, Canada, Canada
View →
RZ
Rebecca Zhao, Cpa
Colleague at Rsm Canada
Calgary, Alberta, Canada, Canada
View →
SP
Steve Prince
Colleague at Rsm Canada
Toronto, Ontario, Canada, Canada
View →
BO
Bhavin Oza, Cpa, Ca
Colleague at Rsm Canada
Canada, Canada
View →
4 education records
Joseph Le education
Education record
Diploma, Electrical Engineering Technology
Sait Polytechnic
High School Diploma
St.Mary'S High School
Bachelor Of Engineering - Be, Electrical And Electronics Engineering
FAQ
Frequently asked questions about Joseph Le
Quick answers generated from the profile data available on this page.
What company does Joseph Le work for?
Joseph Le works for RSM Canada.
What is Joseph Le's role at RSM Canada?
Joseph Le is listed as ServiceNow Developer/Implementer with CSA | CAD | CIS-ITSM at RSM Canada.
Where is Joseph Le based?
Joseph Le is based in Calgary, Alberta, Canada while working with RSM Canada.
What companies has Joseph Le worked for?
Joseph Le has worked for Rsm Canada, Dxc Technology Vietnam, Nvc International, Elite Trading & Services, and Phuong Huong Construction.
Who are Joseph Le's colleagues at RSM Canada?
Joseph Le's colleagues at RSM Canada include Chelann Linthorne, Kevin Fergusson, James Knight Cpa,Ca, Shannon Preitauer, and Katrina Jablonski.
How can I contact Joseph Le?
You can use AeroLeads to view verified contact signals for Joseph Le at RSM Canada, including work email, phone, and LinkedIn data when available.
What schools did Joseph Le attend?
Joseph Le studied at Rmit University.
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