Joseph Macon Email & Phone Number

Bakersfield, California Area, Lafayette, Indiana

•Manage claim reviews, organizational workflow, employee development processes, performance reviews, and client services department. •Direct the hiring and management of 45+ employees; offer operational support, ensuring accuracy and positive client experiences.•Oversee all work with keen knowledge and understanding of policy provisions, company procedures, and current state laws governing claims handling.

East Point, Ga

•Oversee the development of various rehabilitation projects at Ft. McPherson, including over 488 acres of retail, commercial, research facilities, and green space as appointed by Governor Perdue. •Direct monthly project related meetings with elected officials and executive staff from the City of Atlanta, Invest Atlanta, State of Georgia, and Fulton County Government.

Englewood, Co

• Managed Nevada bodily injury and property damage losses for State Farm Insurance Company.•Developed expertise in complex bodily injury claims in an extremely litigious state, managing 100-150 claims per month with accuracy and care utilizing Enterprise Claim System software.•Oversee confirmation coverage, liability investigations, vehicle inspections, made best-case settlement recommendations on bodily injury losses and settled claims.

Atlanta, Ga

• Managed complex Commercial/Personal Auto, General Liability and bodily injury claims.• Negotiated with attorneys/ defense counsel, to complete claim settlements.

Atlanta, Ga

•Directed investments for 30-40 affluent clients per day, managing net assets of $500K-1M.•Evaluated high-end client’s financial status, offered investment guidance, and identify investment objectives through a comprehensive and customized financial planning process. •Developed and maintained expert knowledge of complex financial measurements/reporting under FINRA regulations.

East Point, Ga

•Coordinated the City’s legislative agenda and provided general oversight and direction to City Manager in accordance with City Council objectives.•Implemented a financial recovery plan that produced the first balanced city budget in 10 years.•Established The East Point Corridors Tax Allocation District (TAD) through East Point City Council and Fulton County Board of Commissioners to stimulate economic development.•Developed and maintain excellent working relationships with civic… Show more •Coordinated the City’s legislative agenda and provided general oversight and direction to City Manager in accordance with City Council objectives.•Implemented a financial recovery plan that produced the first balanced city budget in 10 years.•Established The East Point Corridors Tax Allocation District (TAD) through East Point City Council and Fulton County Board of Commissioners to stimulate economic development.•Developed and maintain excellent working relationships with civic organizations, state and county governments, and corporate entities. Show less

Atlanta, Ga

• Managed litigated and pre­-litigated subrogation claims, providing excellent customer service.• Followed up on pending litigation issues, insuring compliance with pertinent state laws and insurance commission mandates for numerous jurisdictions. • Reviewed cases for binding adjudication as an independent arbitrator for Arbitration Forums, Inc.