Served as System Administrator overseeing IT needs for seven locations in the southeast across Georgia and South Carolina. Major contribution as IT Project Manager for Implementation and Upgrades. Server Systems Administration, Managing Active Directory, Windows Servers, Church Management Database, File Servers, Print Server, Antivirus Security Server, Exchange, monitor clients networks, respond to alerts, Manage VoIP phone systems for clients. Manage vSphere Virtual Infrastructure, Switches,… Show more Served as System Administrator overseeing IT needs for seven locations in the southeast across Georgia and South Carolina. Major contribution as IT Project Manager for Implementation and Upgrades. Server Systems Administration, Managing Active Directory, Windows Servers, Church Management Database, File Servers, Print Server, Antivirus Security Server, Exchange, monitor clients networks, respond to alerts, Manage VoIP phone systems for clients. Manage vSphere Virtual Infrastructure, Switches, Firewalls, as well as LAN/WAN/WLAN connectivity. Show less

Hargray Communications acquired iTech in February of 2013 enabling the expansion the set of business communications and IT services currently offered to customers not only in the Savannah area but also in South Carolina.

Managed Service provider supporting hundreds of small businesses environments throughout the southeast U.S. Manage Active Directory, Exchange, monitor clients networks, respond to alerts, assist clients with issues. Manage VoIP phone systems (ShoreTel) for clients. Repair computer hardware as needed and set up new systems on site.

Manage two Active Directory environments for Spawar-Atlantic (Unclassified and Secret) including Group Policies, managing a Lumension patching solution, two separate WSUS servers, maintaining SQL database servers, supporting Linux based DNS servers, Free Radius, manage VMware servers and workstations in an ESX environment; Hold active Secret Security Clearance.

Managed Active Directory for SpawarAtlantic; Manage Security Policies for DISA STIG and IAVA using GPO settings; Manage WSUS; Provide high level support for the following: Active Directory; Group Policies; SIPR DNS; SIPR user account creation; Hold active Secret Security Clearance.

Served as Help Desk Representative; Take phone calls and support over 5,000 users as a contractor for SPAWAR; Provide first contact technical support for both government employees as well as other contractors; Work with Active Directory and LDAP; Hold active Secret Security Clearance.

Troubleshooting and correcting PC hardware and software issues; Virus removal, reviewing help desk request and responding to user issues; diagnosing and resolving basic networking issues and setting up email accounts.