Joseph N. Casagrande Mba Email & Phone Number

Boca Raton, Florida, United States

• Welcome new members and verify contact information in order to establish effective communication throughout the year.• Receive feedback from members and convert information into “brags” to gauge NFIB’s positive impact towards small businesses.• Check in on existing members to ensure that their contact information still is up to date and congratulate them on their anniversary with us.

West Palm Beach, Florida, United States

• Sign up qualified claimants for Social Security Disability Benefits in accordance with the Social Security Administration requirements.• Disposition calls and follow up on leads to assist potential clients in signing up for Social Security Disability benefits.• Provide additional assistance for disqualified claimants. (Supplemental Security Income, Free to Low Cost Doctors Clinics, Housing and Financial Assistance)• Attend quarterly meetings to discuss results and execute… Show more • Sign up qualified claimants for Social Security Disability Benefits in accordance with the Social Security Administration requirements.• Disposition calls and follow up on leads to assist potential clients in signing up for Social Security Disability benefits.• Provide additional assistance for disqualified claimants. (Supplemental Security Income, Free to Low Cost Doctors Clinics, Housing and Financial Assistance)• Attend quarterly meetings to discuss results and execute strategy based upon recorded data.OF NOTE: • Was nominated and voted for most caring employee: Showing compassion and care for each claimant. Show less

United States

• Provide first class customer service, while finding the best shoes to fit customer needs.• Maintain the integrity of the merchandise and transfer out product that needs to be quality controlled.. • Manage the On Running Pop Up Shop by updating clothing and shoe displays to be current.• Train new hires to adapt to the Nordstrom brand and maintain being a go-to resource for others.• Coordinate with other departments to uphold their inventory supply and gain product… Show more • Provide first class customer service, while finding the best shoes to fit customer needs.• Maintain the integrity of the merchandise and transfer out product that needs to be quality controlled.. • Manage the On Running Pop Up Shop by updating clothing and shoe displays to be current.• Train new hires to adapt to the Nordstrom brand and maintain being a go-to resource for others.• Coordinate with other departments to uphold their inventory supply and gain product knowledge.OF NOTE: • Store Manager personally asked me if I wanted to maintain the On Running Pop Up Store due to my positive customer interactions and my sales results Show less

United States

• Write daily and weekly reports using APIS and XBR regarding theft cases from customers and employees.• Join weekly calls with the district manager to discuss optimal practices to reduce shrink and update colleagues on recent theft strategies used by local organized crime groups. • Evaluate that all store products are adequately sensored and/or placed appropriately to prevent theft, and liase with all store departments to ensure they are displaying products appropriately.• Create… Show more • Write daily and weekly reports using APIS and XBR regarding theft cases from customers and employees.• Join weekly calls with the district manager to discuss optimal practices to reduce shrink and update colleagues on recent theft strategies used by local organized crime groups. • Evaluate that all store products are adequately sensored and/or placed appropriately to prevent theft, and liase with all store departments to ensure they are displaying products appropriately.• Create asset protection and security training materials for agents to use company -wide.• Training all store departments on how to prevent theft, how to look out for theft, and how to notify co-workers about an active theft. OF NOTE: • Coordinated a “Back The Blue” event for the West Palm Beach Police Department which gifted officers with aprons signed by asset protection associates. Show less

Establishing client relationships, while building and reinforcing foundations of a client's brand or company. Reaches out to clients online and also clients in person.

Delray Beach, Florida, United States

I partnered with senior leadership to conduct phone, in-person, email, and videoconference meetings to determine project requirements, establish budgets, and gather information on brand identity, industry, and intended customer segments to help with the creative process. I developed digital and hard-copy marketing materials for local small businesses across industries.• I used my customer service skills to create finished products that continually exceeded expectation. Secured long-term… Show more I partnered with senior leadership to conduct phone, in-person, email, and videoconference meetings to determine project requirements, establish budgets, and gather information on brand identity, industry, and intended customer segments to help with the creative process. I developed digital and hard-copy marketing materials for local small businesses across industries.• I used my customer service skills to create finished products that continually exceeded expectation. Secured long-term business with a client in the medical industry demonstrating preference for company services in comparison to previous employer with similar offerings.• Emerald Dunes Club: I created notecards, business cards, company directories. fliers, posters, and email invitations and graphics. • I secured long-term business with a client in the medical industry, who expressed preference toward the company's services compared to a competitor with similar offerings. Key Achievements:• Secured long-term business with a client in the medical industry demonstrating preference for company services in comparison to previous employer with similar offerings.• Leveraged strong customer service skills to develop finished products that exceeded customer expectations.• Emerald Dunes Club: Developed print materials including business cards, notecards, posters, fliers, and company directories, in addition to email invitations and graphics. Show less

Palm Beach County, Florida, United States

• Create reels and posts to highlight partnering affiliates and featuring properties enhancing their internet presence.• Create layouts for the magazine and any internal reference materials that will serve as a guide for the future.• Create blog posts within Wordpress to highlight our partnering affiliates and featured properties.• Assist in the distribution of the magazine and make connections in local businesses by handing out the magazines in person.

Delray Beach, Florida, United States

• Accepted shipments from deliveries and submitted inventory into the SAP system in order to maintain inventory numbers.• Maintained repeating clientele while securing new future clientele by maintaining an inventory variance of 2%, which allowed corporate to send us more product even though we were a newer store.• Trained new employees on how to use the system and became a mentor on system logistics and inventory availability.Key Achievements/ Notable Clientele:• Trained… Show more • Accepted shipments from deliveries and submitted inventory into the SAP system in order to maintain inventory numbers.• Maintained repeating clientele while securing new future clientele by maintaining an inventory variance of 2%, which allowed corporate to send us more product even though we were a newer store.• Trained new employees on how to use the system and became a mentor on system logistics and inventory availability.Key Achievements/ Notable Clientele:• Trained numerous employees who became employee of the month 3 consecutive months in a row.• Clientele in our store was among the highest in the region, along with our sales numbers due to the 2% inventory variance. Show less

Lake Worth, Florida

I held primary responsibility for the art department's designs. I met with customers to confirm designs, learn their preferences, requirements, as well as their budgets. I used Adobe Creative Suite for creating designs for event invitations, company promotional products, personalized stationery, newsletters, and posters. I designed step and repeat backdrops and banners for clients, as well as training handbooks for local restaurants. I created content for client blogs matching their brand and… Show more I held primary responsibility for the art department's designs. I met with customers to confirm designs, learn their preferences, requirements, as well as their budgets. I used Adobe Creative Suite for creating designs for event invitations, company promotional products, personalized stationery, newsletters, and posters. I designed step and repeat backdrops and banners for clients, as well as training handbooks for local restaurants. I created content for client blogs matching their brand and maintained the company social media pages across platforms to enhance presence within our intended target markets. • Lois Pope's LIFE Foundation: I created an informational brochure while serving as a consultant for a yearly project. • George DuPont: I developed RSVP cards, envelopes, invitations, newsletters, and other print materials for the National Museum of Polo Hall of Fame.• President of Banyan: I met with the client to create materials for their election campaign for a local office based on their campaign branding, preferences, and political views. • I designed a highly impactful memorial for a veteran's funeral, and I earned recognition from their surviving relatives, as well as from government dignitaries. • I played a key role in the designs for the company anniversary banner and decorations.Key Achievements:• Designed a highly impactful memorial for a veteran funeral, resulting in recognition from customer surviving relatives and government dignitaries.• Lois Pope's LIFE Foundation: As consultant for a yearly project, created an informational brochure.• Played integral role in company anniversary banner and decoration design.• President of Banyan: Collaborated with client to create election campaign materials for local office in line with political views, preferences, and campaign branding.• George DuPont: Developed RSVP cards, envelopes, invitations, newsletters, and other print materials for the National Museum of Polo Hall of Fame. Show less

Wellington, Fl

I served as Acting Manager during their absence to represent the company in business meetings. I adapted to the needs and requirements of each department for multiple projects running concurrently. I used numerous design mediums including 2D design and vehicle wraps. • I expanded on my existing skills and further broadened my skill set as a designer during my employment with the company. • Casanova Law Firm: I helped take this client's company from a startup to a highly successful… Show more I served as Acting Manager during their absence to represent the company in business meetings. I adapted to the needs and requirements of each department for multiple projects running concurrently. I used numerous design mediums including 2D design and vehicle wraps. • I expanded on my existing skills and further broadened my skill set as a designer during my employment with the company. • Casanova Law Firm: I helped take this client's company from a startup to a highly successful law firm serving English, Portuguese, and Spanish-speaking clients. I designed marketing materials, logo, office stationery and letterhead, as well as promotional imprints on white-label products. Key Achievements:• Casanova Law Firm: Designed marketing materials, logo, office stationery and letterhead, as well as promotional material imprints on white-label products, transforming company status from startup to a highly successful law firm on track to serve Portuguese, Spanish, and English-speaking clients.• Honed existing skills and broadened skill set as a designer during tenure. Show less

Palm Beach Gardens, Florida

Served in rapidly consecutive roles during tenure, starting as Inventory Processor at the White Plains, NY location, before becoming the Men’s Grooming & Fragrance Manager at the Palm Beach Gardens location in 2015.• Investigated missing items and reported losses and trends to management - Accurately inputted, audited, and researched results in the system.• Responsible for keeping track of inventory in a large 3 story store.• Prepared found merchandise for in store pickups of… Show more Served in rapidly consecutive roles during tenure, starting as Inventory Processor at the White Plains, NY location, before becoming the Men’s Grooming & Fragrance Manager at the Palm Beach Gardens location in 2015.• Investigated missing items and reported losses and trends to management - Accurately inputted, audited, and researched results in the system.• Responsible for keeping track of inventory in a large 3 story store.• Prepared found merchandise for in store pickups of deliveries.• Handled numerous transactions with cash, credit, debit, gift card and in store points while providing top notch customer service.Key Achievements:• Trained new hires and served as a mentor within first two months of tenure, placing numerous new employees on track to become high-caliber professionals within respective teams as Inventory Processor.• Secured repeat customers based upon inventory availability and professional customer service. Show less

Computer Graphic Design

Activities and Societies: Tech Chair of Tau Kappa Epsilon Co-Founder of the Sci-Fi Fantasy Guild

Masters In Business Administration, Business Administration

Bachelor Of Fine Arts And Graphic Design, Graphic Design