Joseph Chua Email & Phone Number

Singapore

Singapore

Our Core Focus===============AI Data Disaster Recovery (AI-DDR)You cannot guarantee your management that the following disasters won’t happen.Antivirus failed to protectHard-disks failureOn-premise file backups infectedOnline file backups infectedOffice fire destroys file dataTraditional data recovery services cannot workTraditional antivirus, online / backups can only do so much… there is still margin of failure.Companies and IT departments know that these are real problems waiting to happen.They cannot predict when these “ticking IT time bombs” will go off.With a.i. Data Disaster Recovery (ai-DDR) technology implemented, it helps overcome these major issues. ai-DDR is a proprietary encrypted artificial intelligence system operating in the datacentre background analyzing real-time data streams. When the client notifies our datacentre of a disaster that occurred, the ai-DDR is then helps reconstruct the corrupted files.The a.i. Data Disaster Recovery ai-DDR system has been operating since 2010 with 100% track record.

Singapore

Aidavax Tech provides AI solutions. Zero Ransom and 100% recovery

Singapore

Established in the year 2002, Venture Domain Hosting was built to help SMEs outsource their IT team and have more time to focus on business operation.What do I do?-----------------Server Management - Liaise with the NOC engineers in the data centre so that our web hosting servers, email servers, FTP servers, DNS servers and MySQL servers well maintained.Helpdesk Support Management - I also manage the Helpdesk Support Team for customers by managing their technical support request via our in-house Helpdesk Ticket System. Ticket ID issued to the client, and they can monitor their case status via the in-house Helpdesk System. I work with my in-house Customer Support Team to provide phone support to customer and assist them over the phone in troubleshooting their request.Pre-Sales Support – Recommend a suitable hosting solution to the prospect based on their requirement. Prepare sales quotation and presentation to the client. Meeting with the primary decision maker and convincing them to use our hosting service by value proposition. Post-Sales Support – Manage customer Quality of Experience (QoE) by ensuring Service Level Agreement has been met and exceed customer expectations. Customer Retention – Manage customer relationship in retaining their business.Budget Analysis - Manage company budget and expenses.ContactEmail: joseph.chua@vdomainhost.com.sgTel: 61008347