Joseph Pieroni Email & Phone Number

Indianapolis, IN, US

• Executes the daily sales manager responsibilities, ensuring customer satisfaction are met leading to established effective relationships with customers.
• Generated 10% of total store sales in 2015
• Improved the implementation of merchandise presentation standards, signage in the apparel department to exceed company standards, boosting apparel sales to a total of 100% over comp
• Validate training protocols for softline associates in company procedures and programs, including new hire and ongoing merchandising and product/ technical training
• Conduct recruiting, interviewing, selecting, training, guiding, leading and evaluating softline hourly associates
• Accountable for maintaining company loss prevention standards and controls within store. Integral in assisting the management team in achieving a shrink level of.09% for 2016 lower to company average of.37%, one of the.

• Handle the receiving of merchandise deliveries by entering them in the inventory application and stocking them on the sales floor
• Process store to store transfers, RTV’s and company initiated merchandise claims
• Perform daily managerial tasks of handling cash room operations and assist other employees on sales floor with excellent customer service

Indianapolis, Indiana Area

• Have product knowledge of the equipment to help the customers with hands-on experiences and evaluate their needs to choose the right equipment for them and to finalize the sale
• Trained a total of four cashiers to work the register and make sure they provide excellence customer service which will help retain our customers loyalty

• Learned the different types of watches to relay the information on to the customer and help them find the suitable style and face for their wrist and close the sale
• Rearranged the watches different every week to make some of the brands and models that weren't selling well stand out more in order to help increase sale of those models

• Handled the five employees' schedules to make sure they got the days they wanted off and that the club had enough employees to help run the tournaments and regular play
• Helped organized golf tournaments throughout the year
• Helped buy inventory to fill the Pro Shop and handle the special orders members put in for apparel and equipment