• Successfully led and developed team that consistently met daily production targets providing high quality output • Effectively communicated crucial information and action plans to senior management and clients on a regular basis, ensuring alignment and transparency across all levels • Proactively monitored key performance indicators (KPIs) related to quality, equipment availability, and team performance through dashboards, swiftly addressing issues to optimize productivity. Provided support in troubleshooting equipment reliability, identifying and resolving problems throughout each shift • Provided leadership and development in continuous training and task delegation resulting in multiple advancement and growth opportunities for production associates • Applied lean manufacturing processes and principles to maximize efficiency, reduce waste, and streamline operations, continuously seeking opportunities for improvement and optimization

• Lead small teams the construction, upgrade and troubleshoot processes of 4G/5G LTE cell sites • Meticulously follow plans and project schematics to execute tasks accurately and efficiently • Prioritized safety protocols and ensured compliance with industry regulations throughout all projects, providing daily safety tailgate meetings and discussions • Cooperate with network engineers and vendors to troubleshoot complex technical issues, interference mitigation, signal optimization, and general diagnostics • Managed all aspects of warehouse operations, including inventory control, asset tracking, and procurement

Provided exceptional customer service and demonstrated in-depth product and store policy knowledge by assisting customers in selecting products that match their needs, preferences, and budget. • Monitored and tracked customer orders, ensuring accuracy and timely updates regarding product availability, delivery dates, and schedules • Assisted in inventory management tasks, restocking merchandise, conducting cycle counts, and updating product pricing and signage • Assisted with warehouse and delivery duties, including receiving, preparing and delivery of merchandise and inventory management • Utilized point-of-sale (POS) systems to process transactions accurately and efficiently, including handling payments, returns, and exchanges.