Joseph Serrano Email & Phone Number

Gilroy, CA, US

Morgan Hill, CA

Oversaw successful migration of the billing and accounting software RealWorld from Unix platform to Windows SQL-based Passport Business Solution. Monitored system and checked data integrity to ensure there were no service interruptions.Designed and developed OE Gateway system that automated the order entry process and eliminated two to three hours of.

San Jose, CA

Designed and developed Work-RVU system that measures productivity and patient care quality of the physicians based on relative-value of the provided procedure. Also used by Finance for physician compensations and incentives.Designed and developed Batch Job Monitoring System that streamlines the data extraction from the Practice Management System (GE IDX).

Morgan Hill, CA

Designed and developed Decision Support System that serves as a powerful demand planning and inventory management and has been effectively fulfilling products (12,000+ SKUs) from different domestic and foreign suppliers (300 vendors) to the distributing warehouses (17 locations) across North America. In 2009, the system has helped the company reduced.

Manila, Philippines

Managed 17 Software Developers and 2 Database Administrators and spearheaded critical projects to deliver integrated database solutions for administrative, academic operations, student registrations, enrollment, grading and class scheduling.

San Francisco, CA

Designed and developed Occurrence Event Analysis System that serves as a powerful tool for Department Managers to track business projects and production issues with embedded collaboration and auditability.