Joseph Ward Email & Phone Number

Cuffley, Gb

London Moorgate

St Albans, England, United Kingdom

Enhanced personal customer service skills by answering queries to customers both in person and via phone. Solved customer problems and recommended products for maximum satisfaction during workday hours and in private wine tasting events.Developed an ability to work with and manage the stores database and IT systems to adjust discrepancies in stock, alter information on goods based on prior research. Also independently managed local and national deliveries for the store.Maintained a professional website via editing and improving product images and utilised research skills to supply more information on products for the benefit of consumers and employees. Found ways to optimise products to be easier to search for on the internet increasing website traffic.Aided in the promotion of the stores wines by arranging attractive photo shoots of specific wines. These were the placed on social media channels such as Instagram increasing customer sales on specified products

Crews Hill, United Kingdom

Demonstrated a strong work ethic by proactively seeking tasks and consistently performing duties such as cleaning, customer service, and assisting management and colleagues to a high standard. Contributed to the success of the company by maintaining a clean and organized work environment, ensuring high customer satisfaction, and increasing efficiency through effective communication and collaboration with team members and customers

Cuffley, England, United Kingdom

Worked with a small team to serve high customer columns during special events varying between 80 and 100+ customers delivering exceptional customer service Developed strong organisational and management skills through multitasking in a stressful and dynamic environment quickly picking up new skills. Conversing with and serving customers, collecting, and washing glasses, managing the till, as well as general cleaning duties before, during and after the function.

Aca, Accounting And Finance

Bachelor Of Arts - Ba, History, 1St

Activities and Societies: Exeter Tennis Society

A-Levels, History A*, Geography A*, Biology A*

Gcses, 10 Gcses From Grades 9-6. History (9), Geography (9)