Joseph Wendl Email & Phone Number

Detroit, Mi, Us

Waltham, Ma, Us

Oversees the activities of professional Technology ConsultantsCollaborates predominantly with Sales, Post Sales, and Services teams to ensure and execute effective client engagements. Translating client business objectives into documented, measurable, and actionable activitiesManages and conducts research/evaluation initiatives to ensure client successMonitors team activity, documentation and reports, developing insightful interpretations and recommendations for broader leadership consideration.Serves as a go-to for resources and as a thoughtful and reliable escalation point.Proposes and executes enhancements to team processes and policiesMentors team to further the development of both technical and consulting skills and drives team development and promotions

Waltham, Ma, Us

Provided value to customers and clients through use of Dynatrace SaaS/Managed KPI's and CSF's. Designed and tailored dashboards towards executive-level management to extrapolate and interpret business processes and revenue generation.Administered on premise Dynatrace solutions ranging from legacy BSM, ESM and Enterprise Portal applications to Dynatrace Application Monitoring and DCRUM instances.Provided training sessions to Enterprise Monitoring teams and agency services employees.Tailored and instrumented APM and DPM best practices that maximized customer's ROI and APM maturity level across the board.Designed procedures and documentation to assist in training and establishing APM and DPM best practices for team members and customers.

Waltham, Ma, Us

The Professional Development Program is the most comprehensive Dynatrace APM training program available on the planet. Graduates of this program receive over 5 months of training with a curriculum spanning from core APM principles to detailed deep-dive Dynatrace technology training. In addition to technology skills, the program also focuses on Business and Soft Skills to prepare graduates to be effective consultants on customer engagements. PDP graduates acquire their skills through a mixture of formal instruction, labs, mentorship, and peer shadowing. From enrolment to graduation, the PDP member strives to solve and learn from various business and technology related challenges that our customers face on a daily basis.

Detroit, Michigan, Us

Performing upgrades on Oracle DatabasesPerforming maintenance on Oracle DatabasesMonitoring indexes, tablespaces, synonyms, and schemasWorking with AIX servers, RedHat Linux serversCreating and updating Unix shell scripts

Washington, Distrito De Columbia, Us

Utilized Google Analytics to monitor web traffic behaviorCreated marketing personas and adapted Google Analytics filters accordinglyCreated reports and presentations based on weekly progressExperimented with Google Analytics reporting tools

Melbourne, Fl, Us

Optimized landing pages using tools such as EyeQuantCreated ad groups, keywords, and adsPerformed A, B comparison testsUtilized Google SitelinksMonitored web traffic via Google Analytics

Detroit, Michigan, Us

Worked on RedHat serversUsed PeopleSoft HR and PeopleSoft Financial Dashboards