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Jose Rivera Email & Phone Number

IT Operations Manager Docufree

Location: Marietta, Georgia, United States 4 work roles 7 schools

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✓ Verified May 2026 3 data sources Profile completeness 71%

Role

IT Operations Manager Docufree

Location

Marietta, Georgia, United States

Who is Jose Rivera? Overview

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Jose Rivera is listed as IT Operations Manager Docufree based in Marietta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Jose Rivera.

Jose Rivera previously worked as Information Technology Operations Manager at Docufree and Sr.Manager IT Architecture at Fiserv. Jose Rivera holds Certification, Medical Interpreting from Cross Cultural Health Program.

Profile bio

About Jose Rivera

I have been a Sr. Manager IT Architecture at Fiserv since February 2022, leading four Ops teams that provide highly technical and complex solutions for a 24x7 fintech company where uptime is mission critical. With over 10 years of diverse experience in customer service, technical support, human resources, sales, and bilingual interpretation, I can communicate effectively with various stakeholders and deliver optimal results.I hold a certification in medical interpreting from the Cross Cultural Health Program, an associate's degree in cyber security from Gwinnett Technical College, a credential in family development from Cornell University, and a Microsoft Office certification from the Private Industry Council. These credentials demonstrate my commitment to lifelong learning and my ability to adapt to different domains and challenges. My goal is to leverage my IT architecture skills and cross-cultural competencies to support Fiserv's vision of delivering innovative and secure fintech solutions.

4 roles

Jose Rivera work experience

A career timeline built from the work history available for this profile.

Information Technology Operations Manager

Docufree

United States

Work with VP of Technology to establish, measure, and define IT goals and maintain an IT roadmap and to develop policies related to network security, disaster recovery, and IT infrastructure.
Lead and train IT staff
Plan and oversee the installation and maintenance of systems, hardware, networks and AWS Cloud environment.
Analyze resource utilization and develop strategies to optimize performance.
Direct the activities of the help desk to ensure the IT needs of users are met.
Manage development projects to integrate new technologies into existing systems.

Mar 2024 - Dec 2024

Sr.Manager It Architecture

Fiserv

Atlanta, Georgia, United States

lead 4 Ops teams which consist of: SCCM, VDI, AWS and JAMF users. Provide highly technical and complex solutions for a 24x7 fintech where uptime is mission critical.

Feb 2022 - Dec 2023

It Manager -End User

First Data Corporation

Atlanta, Georgia

May 2019 - Feb 2022

Contact Center Manager

First Data Corporation

United States

Sep 2013 - May 2019

7 education records

Jose Rivera education

Certification, Medical Interpreting

Cross Cultural Health Program

Associate Of Science - As, Psychology

Shorter University

Credential, Family Development

Cornell University

Certification, Microsoft Office Certification

Private Industry Council

Word,Excel,PowerPoint and spreadsheet.

High School Diploma, High School Equivalence Certificate Program

Ciales Institute Of Education

Certification, Language Interpretation And Translation

Cross Cultural Healthcare Program

Certified Bilingual Medical Interpreter

Associate'S Degree, Cyber Security

Gwinnett Technical College

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What is Jose Rivera's role at their current company?

Jose Rivera is listed as IT Operations Manager Docufree.

Where is Jose Rivera based?

Jose Rivera is based in Marietta, Georgia, United States.

What companies has Jose Rivera worked for?

Jose Rivera has worked for Docufree, Fiserv, and First Data Corporation.

How can I contact Jose Rivera?

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What schools did Jose Rivera attend?

Jose Rivera holds Certification, Medical Interpreting from Cross Cultural Health Program.

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