- Acted as a go-to resource for process improvement, problem solving, and data insights- Automated billing processes and validation that saved 60+ labor hours during month-end- Standardized price review methodology to eliminate manual steps and add automated logic - Created exception reporting to identify double billing and reduce client abrasion- Designed executive dashboards in Power BI and Tableau

- Drove value through self-initiated analysis and ad hoc projects to improve retail sales results and customer retention- Created insights by combining existing disparate data elements into actionable deliverables- Built complex operational models in Excel to illustrate the end-to-end value chain for scenario analysis- Prepared concise and polished meeting materials for internal executives, private equity stakeholders, and Board of Directors- Revamped the retail allocation methodology to support sales growth and improve inventory turn- Developed store ranking and trend dashboards to identify and support improvement and prevent decline- Identified opportunities to close data gaps and expand the breadth of available data- Developed relationships and buy-in from department leaders across the business including Finance, Procurement, Supply Chain, Retail Operations, and C-suite

- Coordinated a successful MS Dynamics Finance and Operations ERP implementation in 9 months- Managed the ERP go-live process during the early COVID crisis- Optimized the value of IT development initiatives through stakeholder alignment and companywide project prioritization- Acted as business liaison and advocate

- P&L responsibility for the multichannel online sales division- Implemented a multichannel selling platform to manage Amazon, Ebay, and Walmart sales- Designed actionable sales KPIs and warehouse productivity metrics- Scaled operations to accommodate doubled order volume with no additional staff- Overhauled inventory management procedures

- Led a team of five analysts for business consulting, ad hoc reporting, and special projects- Built advanced Excel models for payroll planning and vendor negotiations- Synthesized data into effective slide presentations for executive staff and board of directors- Managed and facilitated large scale projects with cross-functional teams- Conducted forecasting and ROI analysis- Prototyped new reporting and dashboards for retail division and supply chain

- Created actionable exception reporting based on existing raw data using Excel- Designed case documentation system to track and retain critical documents- Scaled reporting functions to accommodate 100% store growth with no added staff