Joshua Campbell Email & Phone Number

United States

United States

• Developed Business Requirement Documents (BRDs), Functional Specifications, and System Requirements, aligning project goals and reducing rework by 50%• Created a tactical solution for Treasury Operations to resolve data accuracy issues, reducing time spent on data validation by 75%• Collaborated with stakeholders to design and implement scalable communication and repository storage solutions, ensuring 100% compliance with corporate IT strategies• Designed a resource directory for apprentices, improving team integration and streamlining the onboarding process• Managed project timelines using Gantt charts, ensuring on-time delivery and preventing scope creep, 100% project completion

Greater New York City Area

• Managed store presentation by ensuring a clean, organized, and visually appealing environment to enhance the customer shopping experience• Assisted customers with purchases and donations, providing excellent customer service and ensuring smooth transactions• Organized merchandise and optimized product placement to create an exceptional shopping experience and improve store efficiency

Brooklyn, Ny

• Engaged with customers in a positive and approachable manner, fostering a welcoming environment and enhancing the overall shopping experience• Maintained store presentation by ensuring shelves were fully stocked, organized, and visually appealing, contributing to a seamless customer experience• Assisted with inventory management by unloading merchandise from delivery trucks, organizing stock, and efficiently transporting products to the sales floor• Independently stocked shelves and recovered merchandise, ensuring the sales floor was always well-stocked and ready for customers• Handled financial transactions accurately, processing customer payments and providing change, while maintaining a high level of accuracy in cash handling.• Monitored customer activity to ensure a safe, secure, and pleasant shopping environment, contributing to store security and customer satisfaction• Performed additional store duties as needed to support day-to-day operations and drive store profitability

Jamaica, New York, United States

• Streamlined document management for faculty by reorganizing digital and physical resources, improving workflow efficiency• Optimized file storage systems, enhancing team productivity by reducing bottlenecks in document retrieval• Coordinated large-scale student events for over 6,000 students, ensuring timely distribution of promotional materials for grants, scholarships, and emergency assistance programs• Implemented a new digital filing system for department events, improving data organization and reducing time spent on record-keeping

Greater New York City Area

• Processed orders and maintained records, identifying process improvements to enhance client satisfaction and retention• Resolved customer inquiries across phone, email, and chat channels, improving customer service interactions and contributing to a 97% performance quality score

New York City Metropolitan Area

Intensive technical training focused on developing career readiness skills, equipping participants to communicate effectively and thrive in today’s dynamic workplace.

New York City Metropolitan Area

• Facilitated weekly project status meetings, improving communication flow and ensuring timely delivery of project milestones• Adapted quickly to a fast-paced environment, acquiring technical and soft skills that enabled influential contributions to the team

Associate Of Arts - Aa, Sociology

Business Analytics Nanodegree, Business Analytics

Gain foundational data skills applicable to any industry. Collect and analyze data, model business scenarios, and communicate your.

Associate'S Degree, Psychology

Activities and Societies: Gamma Sigma Zeta Fraternity Incorporated.

Completed Program, Information Technology

Year Up a 21-week intensive program that offers hands-on professional writing and technical skills development, as well as a 6 month.

Completed Program, Office Management