Josh Cuellar Email and Phone Number

Self-employed in a made to order ceramic company. Pour, fire, paint, and glaze delicate ceramic greenware and bisque. Manage and maintain online store and physical storefront. Manage inventory levels and domestic shipments. Popular items include dishes, religious items, wedding favors, birthday items, and holiday items.

Self-employed with an “at home” bakery. Self-promotion through all forms of social media. Specialty designed cakes based on requests from clients.

Worked according to franchise guidelines and health standards. Maintained a professional working relationship with one and all in the company. Delivered sandwiches in a timely manner while obeying all road signs, keeping records of each delivery drive

Managed the open and close procedures of the campus cafeteria. Interacted with clients of all levels, including students, professors, and university administration. Proper cash handling procedures including but not limited to: cash register operations, opening bank verification, closing bank reconciliation.

One of 3 employees hired to oversee the opening of the company’s first restaurant in the city. Oversaw every aspect of the kitchen including: Supervising on-the-job training and organized in-service and advanced training for all employees assigned to my area. Insured that sanitation, housekeeping, and safety standards met the requirements of applicable federal, state and local regulations. Demonstrated proper preparation and production procedures by use of standard formula and departmental operations manuals.

Managed the open and close procedures of the campus cafeteria. Interacted with clients of all levels, including students, professors, and university administration. Interviewed, hired, trained, and managed employees. Scheduled up to 50 employees for college dining areas. Planned and supervised food service for special groups (such as banquets, receptions, coffee hours, conference luncheons, and dinners). Made arrangements for catering including menu, set-ups, and decorations. Assigned and supervised personnel for performance of designated duties. Proper cash handling procedures including but not limited to: cash register operations, opening bank verification, closing bank reconciliation.

Performed a wide range of duties involved with preparing and serving foods and beverages in one or more of a variety of food service operations. Proper cash handling procedures including but not limited to: cash register operations, opening bank verification, closing bank reconciliation, meal passes and employee discounts, voids and over rings. Ensured the cafeteria area was stocked with paper goods and inventory items. Maintained an attractive product appearance served in sanitary conditions. Followed all HACCP guidelines for the holding, serving, and storing of food and food products.

Performed basic routine tasks and procedures such as meat slicing, proper order taking and handling, ensuring every order was taken and prepared in a timely manner, and was correct and packaged properly.

Received between 800-1200 incoming cellular calls per day. Assisted customers by giving directions or telephone numbers accordingly. Provided as much service as possible to ensure customer satisfaction with every call in as little time as possible.

Assisted in preparing schedule for 30+ employees utilizing Microsoft Excel. Completed schedule analysis weekly as well as weekly inventory on entire store. In charge of all cash flow in and out of store. In charge of keeping labor and food cost within acceptable ranges. In charge of training all new employees as well as management trainees.

Managed overnight shift. Made sure labor and food cost were within acceptable ranges. In charge of all receiving of stock and product. Kept track of inventory and ordered all product for the store. Handled all cash flow in and out of store during shift.