Josh E. Email & Phone Number

Montana, United States

- Manage a portfolio of 70+ hotels - Achieved a 100+% retention rate over 2 year span- Delivered substantial revenue growth at each property following the success strategies I delivered to them in our bi weekly coaching sessions

Philipsburg, Mt

-Produce a 17% revenue growth in my first year as Revenue Manger at the property, out earning the budgeted goal by over 11% and had grown revenue by 70% by my 4th year exceeding that goal by 33%.-Implemented a training program that has resulted in a more stable workforce who produced nearly perfect scores (97.5% rating) in the most recent blind review of our program by a third party.-Launched a new revenue stream that proved profitable in only 3 months and added $800K in revenue in it's… Show more -Produce a 17% revenue growth in my first year as Revenue Manger at the property, out earning the budgeted goal by over 11% and had grown revenue by 70% by my 4th year exceeding that goal by 33%.-Implemented a training program that has resulted in a more stable workforce who produced nearly perfect scores (97.5% rating) in the most recent blind review of our program by a third party.-Launched a new revenue stream that proved profitable in only 3 months and added $800K in revenue in it's first year- Improved sales growth rate for the property by 91% vs its former best performing year- Added over $6.5M to topline revenue with a small but focused sales team. Show less

Wichita, Kansas Area

• Provides vision and direction for 2 business departments with 4 supervisors, a staff of 80-90 employees, and a budget of $4.5 Million in the Luxury Hospitality Industry• Restructured both departments to realize greater profitability and increased year to date gross revenue by 56% or $37.6 million in first year• Increased departmental efficiency by 25% by implementing new department standards and procedures• Won "Visionary Leader of the Quarter" 3 times in this role.

Wichita, Kansas Area

• Promoted to Manager, Strategic Partnerships and Products• A focus on culture change helped increased team revenue performance by 17% • Team sales goals were exceeded by 11% because of creative coaching and agent development • Provided management, performance reviews, and guidance to 20 reservations agents

Wichita, Ks

• Promoted to Supervisor, Individual Reservations at a sister brand, Celebrity Cruises.• Commodore Award and On The Spot Award during first 5 months in new position• Completed training 100s of newly hired agents with a 96% academic success rate• Serve on Health and Wellness Committee and Co-Chaired the Presentation Development Committee

•Served on the Retention Incentive Committee to increase morale of department of 60 employees and assisted with 7 newly hire classes of representatives•Deescalate an average of 30 customers daily while managing over $80,000 of customer revenue monthly•Met or exceeded monthly goals and sales targets to further the success of the business•Assisted Team Leader with weekly team meetings weekly team performance tracking for 15 employees

•Implemented social media marketing program that grew subscribers by 300% during tenure•Developed customer base by increasing client enrolment by 40% in 6 months•Planned, developed, and directed incentive programs that procured new clients within 6 schools•Instructed over 250 students and 14 weekly classes while also growing customer base dramatically

•Continuous liaison between 6 Government agencies,10 schools, 25 community centers, 3 women’s education centers, and local forces to achieve organizational objectives and preform site inspections•Created daily media communications to local and national media outlets in Djibouti City•Successfully maintained $80,000 of team inventory for 4 year tenure with zero losses•Increased Mission efficiency by 60% during tenure as Team Sergeant•Selected bids and awarded contracts to… Show more •Continuous liaison between 6 Government agencies,10 schools, 25 community centers, 3 women’s education centers, and local forces to achieve organizational objectives and preform site inspections•Created daily media communications to local and national media outlets in Djibouti City•Successfully maintained $80,000 of team inventory for 4 year tenure with zero losses•Increased Mission efficiency by 60% during tenure as Team Sergeant•Selected bids and awarded contracts to independent local linguistic and construction contractors Show less

•Wrote daily and weekly materials for briefings to senior officials and military leaders as well as delivered briefing and instructing resources for 5 Provincial Reconstruction Team Official•Created a tracking and analysis system for a 1.7 million dollar budget•Reported daily, weekly, and monthly on government spending in 6 socio-economic sectors

•Successfully preformed 5 investigative and research projects for cases within the command•Administered deployment packets for over 200 soldiers •Reported monthly on cases involving the soldiers in the Civil Affairs Battalion

Master Of Business Administration (M.B.A.), Mba, 4.0

I studied Business in the Masters Program at Friends University. Courses included Change Management, Strategic Planning, and Leadership.

Bachelor Of Arts (B.A.), History/ Political Science

Activities and Societies: Debate Team, Who's Who, SBU Soccer Team Studied History and Political Science Won 2 National Debate.

Military Occupation Specialty "27D Paralegal Specialist", Uniform Code Of Military Justice

Learned how to implement Rule of Law. Studied and practiced court reporting and case management.