Worked with constantly changing production teams (although my main client was Charisma Event Productions)Learned the production process for each new project and adapted accordinglyProblem solved with available resourcesLearned and worked efficiently with new equipment and techniquesMet the changing needs of clients on a job-to-job basisCommunicated effectively according to the proper chain of commandGave instruction and support to others with less experienceEarned each job by establishing a reputation for myself and carrying out the various responsibilities given me (sometimes under very high pressure situations)Responsibly handled very expensive equipment and asked questions to avoid costly mistakes

Handled customer questions and concerns efficiently and effectively through CRM and Salesforce.Took calls in Spanish and English.Took chats, sometimes multiple chats at once.Kept a careful record of every customer interaction.Did frequent trainings to continually learn and improve.Worked as part of a team within the workspace.Navigated various changing software and websites simultaneously.Asked effective questions to make sure I understood that inquiry and gave an answer that the caller could understand and act upon.Explained products and claims.

Maintained driving range by collecting and washing range balls.Washed, prepared, staged, and put away golf carts based on the number of expected/actual customers.Encouraged positive social experiences for customers by being open and friendly.Loaded, unloaded, washed, and stored golf clubs for customers.

Took orders in person and over the phone.Cleaned the dining area during slower parts of the day, including restocking the salad bar, taking out the trash, wiping down chairs and tables, sweeping, etc.Helped to ensure a quality dining experience for customers by being friendly and courteous.Processed customer payments quickly and returned change and receipts.