Josh Gentry Email & Phone Number

San Francisco, California, United States

• Oversee daily shipping operations for the San Francisco service center
• Achieved a 50% reduction in shipping fees and materials
• Created automated macro tools to reduce processing time of order fulfillment by 65%
• Developed reports and analysis spreadsheets to evaluate shipping and inventory sale performance
• Maintained Small Parts inventory for at-home customer repair program
• Collaborated with various team members to implement processes to achieve a 90% on-time inventory accuracy

Brisbane, California, United States

• Inventory Control
• Accurately select merchandise and package outgoing orders
• Organize warehouse stock; process stock counts and checks
• Correlation and Support logistics for daily delivery routing

Travelling

Took the opportunity to take a career break to travel internationally, further developing skills with cross-cultural communication and understanding and to refocus my life and career goals for the future.

San Francisco, California

• Developed student and instructor resource websites and e-learning courses incorporating interactive tutorials, assessments, and eBooks
• SDLC management over 9–12-month periods, averaging 20 projects per year
• Support and troubleshoot coding and secure password-protection access for all assets on the company CMS
• Provided technical assistance to support course instructors and editorial teams
• Implemented Google Analytics, including site monitoring and report generation
• Reviewed code to validate structures, assess security and verify browser, device responsive and operating system compatibility

San Francisco, California

• Responsible for inventory management
• Intake of supplies and organization of product in warehouse
• Received wholesale and retail orders, processed, packaged and shipped
• Managed warehouse/shipping team

San Francisco, California

• Website Manager
• Developed and maintained company websites
• Oversaw new site launches. Redesigns and authoring of online retail store, wholesale information catalog and online art gallery
• Operated day-to-day site updates
• Compiled sales analysis and customer trends in Microsoft Excel
• Collaborated with President on crafting strategies to improve search rankings via natural HTML optimization and SEO keywords

Phoenix, Arizona

Family-owned wholesale/retail business