Interpret for Hearing Impaired, D/deaf or Hearing Individuals to understandthe Language in the current setting. Adheres to the Code of ProfessionalConduct in all settings.

Help maintain a well-functioning technical environment and the in-housetechnical hardware, software and system support. Members of this teamworked with a variety of equipment and systems including desktops,laptops, network connectivity, and both Windows and Mac software.Anticipated and avoided technical issues as well as rapidly responding totechnical issues impacting end users and key business operations. Workedwith other employees to understand their technical needs, performworkstation installations, provide desktop support and systemmaintenance, troubleshooting connectivity issues, supporting office/emailapplications, and addressed other network-wide and desktop-level issues.

Education Referral service to take Inbound and Outbound calls. Primarily tohelp applicants receive a better education.

Solved customer Technical concerns speedily with the ability to adapt towhatever the customer needs. To retain customers through analyzingcustomer behavior and creating a satisfactory resolution.Addressed customer concerns and inquiries about billing, programming,bundling, and technical problems. The main purpose of the role was to“Save” programming from being removed.Was chosen to be included on a pilot program due to my healthy attitude andgreat stats.