Miguel Tonche Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

• Facilitated day-to-day service delivery for key supplier clients, overseeing diverse national programs and initiatives such as Diageo, Diageo Beer, Casamigos, FreshBev, and the recent implementation of Deutsch Fine.
• Enhanced efficiency, growth, and collaboration within Diageo's digital space by optimizing the process for the Digital Newsletter and other Digital Tactics + Programs.
• Contributed to the successful onboarding of FreshBev (RIPE Bar Juice) and contributed to the launch of Casamigos on the Consolidator POS Ordering Platform, demonstrating proficiency in managing large-scale national.
• Led periodic client status and training calls, employing refined project management techniques and utilizing reporting tools for comprehensive metrics on a weekly, monthly, and quarterly basis. These metrics measured.
• Trained and delegated responsibilities to team members, ensuring their proficiency in client-specific and internal processes, thereby contributing to a quality-driven output.
• Fostered positive and highly productive workflows by cultivating harmonious relationships with diverse departments and clients, crucial in the B2B and SaaS sectors.

Houston, Texas, United States

• Facilitated day-to-day service delivery for key supplier clients, overseeing diverse national programs and initiatives such as Diageo, Diageo Beer, Casamigos, FreshBev, and the recent implementation of Deutsch Fine.
• Enhanced efficiency, growth, and collaboration within Diageo's digital space by optimizing the process for the Digital Newsletter and other Digital Tactics + Programs.
• Contributed to the successful onboarding of FreshBev (RIPE Bar Juice) and contributed to the launch of Casamigos on the Consolidator POS Ordering Platform, demonstrating proficiency in managing large-scale national.
• Led periodic client status and training calls, employing refined project management techniques and utilizing reporting tools for comprehensive metrics on a weekly, monthly, and quarterly basis. These metrics measured.
• Trained and delegated responsibilities to team members, ensuring their proficiency in client-specific and internal processes, thereby contributing to a quality-driven output.
• Fostered positive and highly productive workflows by cultivating harmonious relationships with diverse departments and clients, crucial in the B2B and SaaS sectors.

Texas, United States

• Delivered exceptional customer service by proactively anticipating customer needs, suggesting alternatives, and providing effective solutions to meet their requirements.
• Simultaneously manage multiple design projects of varying complexities, ensuring strict adherence to all client instructions.
• Successfully managed 5 to 10 daily projects of diverse complexities, consistently meeting tight client deadlines.
• Offered additional support to other markets during peak seasons, mitigating job overflow challenges.
• Operated in-house printers and equipment proficiently, producing client proofs, mock-ups, and small print runs.
• Led design and order entry support for Southern Glazer’s Wine & Spirits - Texas Region, ensuring seamless operations.

Houston, Texas, United States

• Produced business collateral, including menus, catalogs, brochures, posters, advertisements, and digital assets.
• Designed company branding and identities in collaboration with client concepts and my own creative expertise.
• Managed design timelines, provided SOW estimates, and handled client invoicing..
• Utilized Adobe Creative Suite to produce high-quality work on tight schedules.

San Antonio, Texas Area

• Oversaw day-to-day administrative duties and office operations.
• Prepared proposals, job estimates, invoices, and other necessary forms.
• Scheduled and conducted meetings with clients to discuss project progress and documentation

Associate Of Arts And Sciences (A.A.S.), Communication Design

Activities and Societies: Graphic Design

Level 1 Certificate, Communication Design